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Dell DR Series System Administrator Guide

Support Information Pane

The Support page displays the Support Information pane, which provides the following information about the DR Series system:

  • Product Name—DR Series system product name
  • Software Version—DR Series system software version installed
  • Service Tag—DR Series system appliance bar code label
  • Last Diagnostic Run—timestamp of latest diagnostics log file (for example, Tue Nov 6 12:39:44 2012)
  • BIOS Version—current version of installed BIOS
  • MAC Address—current address in standard two-digit hexadecimal grouping format
  • iDRAC IP Address—current IP address of iDRAC (if applicable)
  • Ethernet Ports—displays information about bonded ports only (if the 10-GbE NICs are installed, it only displays information about the two supported 10–GbE ports):
    • Eth0 MAC address and port speed
    • Eth1 MAC address and port speed
    • Eth2 MAC address and port speed in
    • Eth3 MAC address and port speed in
    • NOTE: This example shows four Ethernet ports bonded (such as if a DR4000 system with 1–GbE ports as a single interface). For more information on possible port configurations, see the system chassis descriptions in Local Console Connection.
  • NOTE: The Support Information pane contains important information that may be needed if you contact Dell Support for any technical assistance.
  • NOTE: For additional system information, click Dashboard in the navigation panel to display its System Information pane, which lists Product Name, System Name, Software Version, Current Date/Time, Current Time Zone, Cleaner Status , Total Savings (in percentage), Total Number of Files in All Containers , Number of Containers, Number of Containers Replicated , and Active Bytes.

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