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iDRAC 8/7 v2.40.40.40 User’s Guide

Miscellaneous

How to find an iDRAC IP address for a blade server?

  • Using CMC web interface:

    Go to Chassis > Servers > Setup > Deploy. In the table that is displayed, view the IP address for the server.

  • Using the Virtual Console: Reboot the server to view the iDRAC IP address during POST. Select the "Dell CMC" console in the OSCAR to log in to CMC through a local serial connection. CMC RACADM commands can be sent from this connection.

    For more information on CMC RACADM commands, see the CMC RACADM Command Line Interface Reference Guide available at dell.com/esmmanuals.

    For more information on iDRAC RACADM commands, see the iDRAC RACADM Command Line Interface Reference Guide available at dell.com/idracmanuals.

  • Using local RACADM
    Use the command: racadm getsysinfo For example:
    $ racadm getniccfg -m server-1
    DHCP Enabled = 1
    IP Address   = 192.168.0.1
    Subnet Mask  = 255.255.255.0
    Gateway      = 192.168.0.1
  • Using LCD:

    On the main menu, highlight the server, press the check button, select the required server, and press the check button.

How to find the CMC IP address related to the blade server?

  • From iDRAC web interface:

    Go to Overview > iDRAC Settings > CMC. The CMC Summary page displays the CMC IP address.

  • From the Virtual Console:
    Select the "Dell CMC" console in the OSCAR to log in to CMC through a local serial connection. CMC RACADM commands can be issued from this connection.
    $ racadm getniccfg -m chassis
    NIC Enabled         = 1
    DHCP Enabled        = 1
    Static IP Address   = 192.168.0.120
    Static Subnet Mask  = 255.255.255.0
    Static Gateway      = 192.168.0.1
    Current IP Address  = 10.35.155.151
    Current Subnet Mask = 255.255.255.0
    Current Gateway     = 10.35.155.1
    Speed               = Autonegotiate
    Duplex              = Autonegotiate
    NOTE: You can also perform this using remote RACADM.

    For more information on CMC RACADM commands, see the CMC RACADM Command Line Interface Reference Guide available at dell.com/esmmanuals.

    For more information on iDRAC RACADM commands, see the iDRAC RACADM Command Line Interface Reference Guide available at dell.com/idracmanuals.

How to find iDRAC IP address for rack and tower server?

  • From iDRAC web Interface:

    Go to Overview > Server > Properties > Summary. The System Summary page displays the iDRAC IP address.

  • From Local RACADM:

    Use the command racadm getsysinfo.

  • From LCD:

    On the physical server, use the LCD panel navigation buttons to view the iDRAC IP address. Go to Setup View > View > iDRAC IP > IPv4 or IPv6 > IP.

  • From OpenManage Server Administrator:

    In the Server Administrator web interface, go to Modular Enclosure > System/Server Module > Main System Chassis/Main System > Remote Access.

iDRAC network connection is not working.

For blade servers:
  • Ensure that the LAN cable is connected to CMC.
  • Ensure that NIC settings, IPv4 or IPv6 settings, and either Static or DHCP is enabled for your network.
For rack and tower servers:
  • In shared mode, ensure that the LAN cable is connected to the NIC port where the wrench symbol is present.
  • In Dedicated mode, ensure that the LAN cable is connected to the iDRAC LAN port.
  • Ensure that NIC settings, IPv4 and IPv6 settings and either Static or DHCP is enabled for your network.

Inserted the blade server into the chassis and pressed the power switch, but it did not power on.

  • iDRAC requires up to two minutes to initialize before the server can power on.
  • Check CMC power budget. The chassis power budget may have exceeded.

How to retrieve an iDRAC administrative user name and password?

You must restore iDRAC to its default settings. For more information, see Resetting iDRAC to factory default settings.

How to change the name of the slot for the system in a chassis?

  1. Log in to CMC web interface and go to Chassis > Servers > Setup.
  2. Enter the new name for the slot in the row for your server and click Apply.

iDRAC on blade server is not responding during boot.

Remove and reinsert the server.

Check CMC web interface to see if iDRAC is displayed as an upgradable component. If it does, follow the instructions in Updating firmware using CMC web interface.

If the problem persists, contact technical support.

When attempting to boot the managed server, the power indicator is green, but there is no POST or no video.

This happens due to any of the following conditions:
  • Memory is not installed or is inaccessible.
  • CPU is not installed or is inaccessible
  • Video riser card is missing or not connected properly.
Also, see error messages in iDRAC log using iDRAC web interface or from the server LCD.

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