Centera Console

This issue is not caused by Data Mover itself. It occurs due to NFSv4 identity-mapping behavior on the client side.

Customer is seeing conflict Errors in DPA Collecting Logs

Transformation Reconciliation phase is comparing the object list built during enumeration with the final migrated objects. SDK error: CENTERA_SDK_CLIP_NOT_FOUND_ERR is being explained in this article.

NetWorker VMware Protection (NVP) Virtual Machine (VM) FLR fails during the mount operation. The error returned states that the management credentials are not set on the Data Domain.

Unable to open Centera Online Help in any web browser.

NetWorker VMware Protection (NVP) vProxy Instant Access restore of a Virtual Machine (VM) fails. The error stats that there is insufficient space on the target datastore.

This KB covers the issue with DPA MTree Daily Compression Statistics report showing no data.

A few Backup applications using NFSV4 Client backups to Data Domain receive Remote I/O Errors. Clients cannot resolve the same error.

FLR fails saying that it is not available for datastores () using transport mode 'Hotadd'

NetWorker: "Limit the number of clones" is 0, the cloning does not complete with "NSR info Media Waiting event: Waiting for 1 writable volume(s) to backup pool '<Pool_name>' disk(s) on <Storage_node_name>"

System Management Service (SMS) is a daemon that listens for incoming commands from clients such as the System Manager UI or DD command line. If SMS is not running, the system becomes unmanageable and unresponsive over the UI or command line; although backup/restore functionality should not be affected. SMS has eight command slots in its service queue and can be working on eight commands in parallel. If all jobs in the service queue get stuck for some reason, SMS waits for 2 hours before initiating a restart.

A predictive drive failure is reported on the expansion shelf. This will most likely be reported by the customer when monitoring iDRAC as its currently not reported as a failure on the Data Domain.

The Data Domain Operating System (DDOS) version required to run DS600 or FS240 storage enclosures is 7.13.x or later.

This KB explains why Centera software alerts are no longer creating dial-home cases and service requests.

Dell Technologies PowerProtect products remediation is available for various multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.