ScaleIO Ready Node-PowerEdge 13G

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This article provides links to PowerFlex software technical documentation.

SDS gets decoupled - the system might experience DU occasionally if more than one SDS decouples concurrently or in case the SDS decouples during a rebuild.

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This article describes the procedure to access single user mode on the Secure Connect Gateway for resetting the root password.

Even though the VLT enabled topology provides a loop-free environment in the VLT domain, some non-VLT member ports can end up in a loop scenario. Rapid spanning tree protocol (RSTP) and rapid per-VLAN spanning tree+ (RPVST+) modes of spanning tree protocol in VLT are supported to provide a solution for this scenario. Depending on the network topology, the primary node of the VLT domain can be designated as the root bridge.

Dell Virtual Link Trunking allows Layer 2 information to be shared across the two nodes. For this purpose, the same VLT domain-id should be configured on both VLT nodes. For rapid convergence and optimal service, the same VLT MAC address should be configured on both the nodes using the vlt-mac command (optional). In the absence of vlt-mac configuration, if the primary VLT node goes down, the VLT port channel on the secondary node flaps, causing slight traffic disruption.

This article explains how to Resynchronize a Compliance file or OS repository that is in an error state.

This article explains how to Standardizing Data VLAN Tagging After PFxM Upgrade and OS Conversion.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

The host is stuck entering maintenance mode for a long time with no error.

When deploying a Storage-Only Resource Group on PowerFlex 5.x, the deployment wizard fails at IP reservation with error IDENTITYPOOLMANAGER.3004. The root cause is IP pools sized only for the storage nodes, without accounting for the additional MDM virtual IPs required by the deployment.

PowerFlex After the Motherboard is replaced, the node shows R740xd not VxFlex-R740xd in iDRAC.

This article provides links to several Dell Community pages.

All the masking view information is visible in SYMCLI. The customer is unable to see the masking view information for all local arrays. Within Unisphere, none of the array masking view details are visible.

SDS devices are missing data after reboot.

PowerFlex Upgrade Customer Preparation Guide

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

This article provides quick links to Dell PowerFlex for AWS and Dell PowerFlex for Microsoft Azure technical documentation.

This article describes the steps to troubleshoot a ScaleIO Cinder installation for OpenStack.

Use this procedure to verify and upgrade the CPLD firmware version on PowerFlex nodes. PowerFlex Manager does not verify or upgrade CPLD.

During PowerFlex management Platform (PFMP) deployment, one or more MVM's fail to deploy using the wizard with the following error "HttpNfcLeaseState.error."

Sometimes support or customers must locate the Storage Devices from vSphere in PowerFlex. The Presentation Server shows the last eight digits when filtering the volumes by "VTree ID;" however, these digits might be the same for several volumes. The recommendation is to compare the last 16 digits of the eui in vSphere Client with the Volume ID shown in the CLI of the Primary MDM.

This article explains an issue where the keycloak-0 pod reports a health check failure due to database connectivity problems caused by an incorrect DNS configuration. This issue impacts authentication services managed by keycloak

Attempts to log in to PowerFlex UI or CLI using LDAP authentication are unsuccessful. Logins using native 'admin' accounts are still successful.

This article explains how to renew the cluster node certificate when CloudLink is showing the alarm "Cluster node certificate is expired."

PowerFlex Manager UI becomes inaccessible.

Based on The type of product and the issue that the customer is dealing with, Support must find the correct ELM number to troubleshoot accordingly. ELMV and the ELMSIO numbers are required for SCG engagement and when escalating a case to DEs for further investigation. The agent must be able to differentiate when to use each one and where to locate them in the customer environment.

A guide to deregistering and reregistering the alert connector in PowerFlex Manager 3.6 through 3.8

This article provides instructions on how the customer can gather their recovery key from their Trusted Platform Module (TPM) enabled host. The customer should keep the recovery key from each of their hosts in a safe place. Hardware replacement activities, such as system board replacements, require the recovery key for a smooth process.