vRealize Orchestrator (vRO) Plug-in for Unity

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

Technical documents and videos produced by Dell Technologies

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

How do I manually upgrade a collector

How to prevent unwanted metrics from being pushed to the database

Instructions for installing the ViPR Dell EMC Storage Resource Management Suite (SRM) collector on a Linux server in a data center, covering script permission, installer run, service start, and UI registration.

Guides remote Collector VM deployment for ViPR Dell EMC Storage Resource Management Suite (SRM) version 4.0.2 across datacenters, using OVF import by vCenter and post‑deployment load‑balancer configuration.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

ViPR Dell EMC Storage Resource Management Suite (SRM) shows a blank file‑quota report; quotas are configured, yet the XML API fails with a Java heap space error due to insufficient heap memory on the ControlStation.

Information about customer replaceable unit (CRU) videos for Dell Technologies Powerflex products

Agentless import of multiple VNX volumes to PowerStore fail and may result in DataPath Panics.

vRealize Orchestrator (vRO) Plug-ins for Dell EMC Storage is available for the Apache Log4j Remote Code Execution Vulnerability that may be exploited by malicious users to compromise the affected system. Dell recommends implementing this remediation as soon as possible in light of the critical severity of the vulnerability.

Online Update task does not work when the customer does have a Proxy Server on Network.

After initial copy and incremental copy was successfully run on the emcopy hosts, while trying to run the sharedup utility to copy the security descriptors and all security permissions related from the source to the destination shares, an error occurred in the log file generated from sharedup

Customer is seeing conflict Errors in DPA Collecting Logs

vRealize Orchestrator (vRO) Plug-ins for Dell Storage remediation is available for Spring remote code execution (RCE) vulnerabilities that could be exploited by malicious users to compromise the affected system.

Information about customer replaceable unit (CRU) videos for Dell Technologies PowerProtect and Data domain products

This article provides information on how to configure the LUNs on Dell | EMC 4700 Array.

RecoverPoint: Block anonymous incoming traffic on RecoverPoint specific unused TCP/UDP ports over WAN interface

Information about customer replaceable unit (CRU) videos for Dell Technologies VNX and VNXe products

Certificate Signing Request (CSR) was submitted to a third-party Certificate Authority (CA) and certificates were issued, however, these certificates were not able to be imported into SRM keystores to allow HTTPS URL access.

After applying an upgrade to a 7 VM ViPR SRM instance the Primary Backend will not stay connected and errors are seen in logs, such as Catalina as well as the Centralized Management >> Servers UI showing a handshake error

This article outlines the reason for scheduled report failing to complete cleanly when exiting with error code 11 and the following line noted in the taskRun log: ReportRestrictionException: report element count restriction. In this instance we are attempting to email the report as a PDF attachment

Information about customer replaceable unit (CRU) videos for Dell Technologies ECS products

Support for vRO plug-in has officially ended on January 31, 2024.

A user is required to review each instance running and status of every workflow. As per security compliance requirement, it is only required that the user account be assigned the view or inspect permission. After user logged in to vRealize orchestrator client with this account, it was found that they could not view the workflow tokens (workflow running log of each instance at specific time). Admin account could view the workflows.