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Dell Optimizer

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Dell Optimizer

Dell Optimizer Articles

Articles

15 out of 42 shown
42 out of 42 shown
Dell Products: How to Create a Support Request Online for Your, In-warranty Dell Product
This article explains the procedure to open a Service request using the Dell support page. Updated MAY 06, 2025 ID: 000132371
Dell Optimizer: Overview and Common Questions
Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows 10 experiences. Learn more now. Updated APRIL 15, 2025 ID: 000128673
Proximity Sensors and Walk Away Lock Functionality May Report the System Locking Too Quickly
This article provides information about computers with proximity sensors and Walk Away Lock functionality locking too quickly. Updated MAY 05, 2025 ID: 000130242
Dell Optimizer Displays a Notification When a Zoom or Teams Call is Active, and the Call is Muted
This article provides information about a message displays when the user is on a Zoom or Teams call and the call is muted. Updated APRIL 24, 2025 ID: 000210956
Dell Optimizer Collaboration Touchpad (CTP) Feature Does Not Work
This article provides information about how to use CTP feature on Latitude 9330, Dell Pro 13 Premium and Latitude 9440 2-in-1. Updated APRIL 24, 2025 ID: 000207321
When Recording Music Using the Camera Application, the Noise Cancellation Feature of Dell Optimizer Filters It
Music is filtered when recording music using camera application. Updated APRIL 22, 2025 ID: 000198285
Collaboration Touchpad Does Not Control Zoom Application
This article provides information about an issue where you cannot control the Zoom application with a single-tap on the Collaboration Touchpad. This is seen on the Latitude 9330 laptop. Updated APRIL 22, 2025 ID: 000200990
Dell Optimizer Walk Away Lock Interrupts Bluetooth and IP Network Data Transfers
This article describes what to do when data transfers across Bluetooth and IP Networks is interrupted by the Dell Optimizer Walk Away Lock feature. Updated APRIL 22, 2025 ID: 000199054
Intermittent or Distorted Audio When Sharing Multimedia Content in a Conference Call
This article provides information about multimedia audio content that is shared during a conference call may become distorted or intermittent for other participants when using Desktops and Laptops with Intel 12th and 13th Generation Processors. Updated APRIL 19, 2025 ID: 000215376
Dell Optimizer and MyDell Network Features Do Not Work in Windows 11 24H2
Information about the network features in Dell Optimizer & MyDell no longer working under Windows 11 24H2 when location services are disabled. Updated APRIL 19, 2025 ID: 000225844
Dell Optimizer Audio Panel Option Missing and Audio Jack Detection Issue after Windows 10 Installation
This article discusses the audio panel option missing and audio jack detection issue in Dell Optimizer on Latitude 5320 and 5520 after Windows 10 installation with BIOS 1.17.2 to 1.19.1. Updated APRIL 16, 2025 ID: 000200858
Dell Optimizer Collaboration Touchpad Icons Not Lighting Up During Active Zoom Meeting
Dell Optimizer Collaboration Touchpad feature requires an active operating system (OS) user account login in order to sync with Zoom. Updated APRIL 15, 2025 ID: 000200676
Dell Optimizer Presence Detection Setting Cannot Be Modified Without External Monitor Connected
This article provides information about how the Dell Optimizer Presence Detection setting cannot be modified without an external monitor connected. Updated MARCH 26, 2025 ID: 000299986
Dell Optimizer Does Not Run Under Windows 11
This article provides information about if the Dell Optimizer application cannot work on Windows 11. Updated MARCH 25, 2025 ID: 000202467
Dell Optimizer Audio Issues with Dell WH3022 and WH1022 Headsets
For users who have Dell Optimizer 4.0 and are using Dell Headsets (WH3022, WH1022), they might experience lower voice quality than what is expected. Updated FEBRUARY 11, 2025 ID: 000210042
How to Troubleshoot the Purchased Apps Module in Dell Optimizer 6.x
This article contains information about troubleshooting issue with the Dell Optimizer (DO) 6.x Purchased Apps module. Updated FEBRUARY 07, 2025 ID: 000270525
Using Dell Command Configure to Set The Asset Tag Information of Your Dell Computer
This article contains information about how to use Dell Command | Configure or Client Configuration Toolkit (CCTK) to set the asset tag information in the BIOS for computers running a Windows operating system. Updated FEBRUARY 06, 2025 ID: 000129633
Latitude 3440, Latitude 9440 2-in-1, and Precision 5680 Third-Party Headset Background Noise
This article provides information about how to remove the background noise heard from a third-party USB headset when used on Latitude 3440, Latitude 9440 2-in-1, or Precision 5680. Updated FEBRUARY 06, 2025 ID: 000222903
Advance Color Profiles Do Not Work in Dell Optimizer With More Than Two Monitors
Learn about Dell Optimizer and the Advance Color Profiles setting when used with more than two monitors. Updated FEBRUARY 05, 2025 ID: 000281495
Transition to the New Dell Optimizer
The following article provides information about the latest version of the Dell Optimizer application. Transition from the older versions of MyDell and Dell Optimizer to the latest Dell Optimizer version 6.0 or newer. Updated JANUARY 24, 2025 ID: 000226259
Dell Optimizer Walk Away Lock is a Feature of Users Presence Detection Module
This article discusses reasons why a computer with Dell Optimizer with Walk Away Lock (WAL) setting enabled, locks the screen. Updated JANUARY 23, 2025 ID: 000209973
Dell Optimizer Audio Issues on Platforms with Older Audio Drivers
This article discusses an audio issue with Dell Optimizer 4.0 and computers with older audio drivers. Updated JANUARY 23, 2025 ID: 000210117
Dell Optimizer Version 6.x Purchased Apps Information
This article provides information about accessing and using Purchased Apps in Dell Optimizer (DO) version 6.x. Updated JANUARY 22, 2025 ID: 000270498
Dell Optimizer 6.x Purchased Apps Frequently Asked Questions
This article contains some frequently asked questions (FAQ) and answers for Dell Optimizer Version 6.x Purchased Apps. Updated JANUARY 16, 2025 ID: 000270513
Dell Optimizer 6.0 Overview and Common Questions
Explore the power of Dell Optimizer - your guide to enhanced performance, AI-driven optimizations, and seamless Windows experiences. Learn more now. Updated JANUARY 16, 2025 ID: 000273253
Office 365 Cloud Applications No Longer Receive Updated Content or Get Stuck in Loading Mode on Computers with Dell Optimizer 3.1, 3.2 or 4.0
This article provides information about connectivity issues that some corporate users could experience with Office 365 cloud applications when using Dell Optimizer 3.1, 3.2 or 4.0. Updated NOVEMBER 21, 2024 ID: 000210961
DSA-2023-241: Security Update for Intel Connectivity Performance Suite Software Advisory
Dell Optimizer remediation is available for Intel Connectivity Performance Suite vulnerabilities that could be exploited by malicious users to compromise the affected system. Updated NOVEMBER 18, 2024 ID: 000215360
Dell Computers Installed with Korean Windows 11 May Not See Purchased Applications
The following article provides information about a problem with Dell Optimizer version 6.0, and the factory install Korean Windows 11 operating system. The Applications purchased with the computer may not display on the computer. Updated NOVEMBER 15, 2024 ID: 000244440
Audio Distortion When Launching Dell Optimizer Power Module
When you are watching video and launching Dell Optimizer Power (ExpressCharge) Module, you hear audio distortion for few seconds. Updated NOVEMBER 13, 2024 ID: 000206276
DSA-2024-410: Security Update for Dell Optimizer for Intel® CST Software Advisory Vulnerabilities
Dell Optimizer remediation is available for a vulnerability in Intel® CST Software that could be exploited by malicious users to compromise the affected system. Updated NOVEMBER 12, 2024 ID: 000229379
How to Troubleshoot Dell Optimizer
This article provides troubleshooting steps for common issues with Dell Optimizer and how to collect logs for further troubleshooting. Updated NOVEMBER 06, 2024 ID: 000201618
Dell Optimizer Installs Outdated .NET Version Get Help
Learn how to resolve the issue where Dell Optimizer (DO) automatically installs Microsoft .NET 6.0.20 on your computer, disregarding existing newer versions. Updated SEPTEMBER 29, 2024 ID: 000222383
How do I troubleshoot Dell™ OpenManage™ Client 4.3 Management Information Format (MIF) and Microsoft® Systems Management Server (SMS) 1.2 Issues.
How do I troubleshoot Dell™ OpenManage™ Client 4.3 Management Information Format (MIF) and Microsoft® Systems Management Server (SMS) 1.2 Issues. Updated AUGUST 26, 2024 ID: 000146420
DSA-2024-026: Security Update for Dell Optimizer InstallShield Vulnerability
Dell Optimizer remediation is available for an InstallShield weak access control vulnerability that could be exploited by malicious users to compromise the affected system. Updated APRIL 12, 2024 ID: 000216291
Dell Optimizer Displays the Message "Dell Optimizer is not running at this time."
This article provides information about the messages that display upon starting Dell Optimizer. Updated AUGUST 02, 2023 ID: 000216170
Dell Optimizer 2.0
This article provides information about Dell Optimizer 2.0 features. Updated JULY 11, 2023 ID: 000184590
Dell Command Update Unexpectedly Closes While Upgrading Dell Optimizer to Version 4.0
This article provides information about why Dell Command Update terminates unexpectedly when upgrading Dell Optimizer to version 4.0. Updated MARCH 10, 2023 ID: 000210957
Dell Optimizer or MyDell Walk Away Lock Timing on External Sensor
For Users who have an Intel Adler Lake or Intel Raptor Lake processors in Commercial computers with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Dell Ultrasharp Webcam WB7022) is connected. Updated MARCH 01, 2023 ID: 000207438
Dell Optimizer Look Away Detect With Internal and External Sensors
For Users who have a TGL Latitude 9420 2-in-1 Commercial laptop with Dell Optimizer (DO) 3.0 or later version that is installed and a Dell peripheral device with an external sensor (example: Acadia webcam) is connected. Updated JANUARY 12, 2023 ID: 000207436
Dell Optimizer and Dell Peripheral Manager Presence Detection Co-existence
For Users who have an Intel Adler Lake or Intel Raptor Lake processor Commercial computer with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Acadia webcam) is connected. Updated JANUARY 12, 2023 ID: 000207435
Dell Optimizer Service is Delayed Start Upon System Boots Up
This article provides information about the Dell Optimizer software delay started after booting up. Updated DECEMBER 09, 2022 ID: 000206172
Install Dell Optimizer Through System Center Configuration Manager (SCCM)
This article provides instructions to configure Dell Optimizer installed from System Center Configuration Manager (SCCM). Updated NOVEMBER 08, 2021 ID: 000184087