Articles
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Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.
Updated: December 03, 2025
ID: 000110444
This is the start-up page for a new Dell PowerEdge Server with an Integrated Dell Remote Access Controller (iDRAC). The article details system installation, use of the iDRAC, LifeCycle Controller (LCC) configuration, and installing an operating system.
Updated: December 03, 2025
ID: 000123958
This article explains how to use iDRAC Direct to manage your PowerEdge server.
Updated: December 04, 2025
ID: 000130077
This article explains what a predictive drive failure (error code PDR16) means, why it occurs, and provides step-by-step instructions to troubleshoot and resolve the issue. It covers recommended actions such as backing up data, updating firmware, and replacing the disk if necessary to ensure storage health and prevent data loss.
Updated: December 04, 2025
ID: 000126418
This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers, how physical drive LED indicators provide quick visual diagnostics, and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.
Updated: December 04, 2025
ID: 000143247
Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.
Updated: December 04, 2025
ID: 000141551
Information about the technical specifications pertaining to the hardware and software components of Dell Rack and Tower PowerEdge servers
Updated: December 03, 2025
ID: 000203856
This article provides information about key capabilities of Dell PowerEdge Rack and Tower servers, the types of servers offered based on usage purposes, and a brief introduction to the Systems Management tools to discover, manage, monitor, and upgrade server components.
Updated: December 03, 2025
ID: 000203855
This page explains the difference between drivers and firmware and how to update them on Dell PowerEdge Servers using different methods.
Updated: December 02, 2025
ID: 000128194
The PowerEdge embedded LifeCycle Controller provides a simplified method for installation of supported Windows Server and Linux server operating systems with the OS Deployment feature.
This article explains how to use the iDRAC LifeCycle Controller to install a supported operating system on most Dell PowerEdge servers. Step-by-step instructions and OS installation videos for Windows Server, Ubuntu Server LTS, SUSE Linux Enterprise Server, or Red Hat Enterprise Linux installation with LifeCycle Controller
Updated: December 02, 2025
ID: 000130160
This article explains the difference between a reset and a Power Drain.
Updated: December 02, 2025
ID: 000175625
This article explains how to enter in the System Menu (BIOS) of a PowerEdge Dell Server using the shortcut F2.
Updated: December 02, 2025
ID: 000176910
This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 8.X branch Images.
Updated: December 02, 2025
ID: 000225254
This article explains how to create a Virtual Disk using the System Settings menu.
Updated: December 01, 2025
ID: 000178269
To ensure optimal performance and stability for your Dell system, be aware of the latest updates available for the drivers and firmware. There are several systems to do this as explained in the article below.
Updated: November 26, 2025
ID: 000127716
This article provides links to download Dell trial 30 and 90-day evaluation license collection including iDRAC Enterprise, iDRAC Datacenter, Chassis Management Consoles (CMC) Enterprise, OpenManage Enterprise, and OpenManage Integration.
Updated: November 25, 2025
ID: 000176472
Correctable and uncorrectable memory errors on PowerEdge Server with DDR4 and changes to troubleshooting steps
Updated: November 25, 2025
ID: 000053203
This document highlights minimum, recommended, and latest code versions for Dell Technologies PowerEdge products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.
Updated: November 24, 2025
ID: 000227230
This article provides information about exporting the Tech Support Report (TSR) / SupportAssist Collection, including the Operating System, Application Data, and the RAID controller log. This is done using the integrated Dell Remote Access Controller (iDRAC) command-line interface (CLI) of Dell PowerEdge servers generations 12, 13, and 14.
Updated: November 21, 2025
ID: 000120100
To replace a CMOS battery, remove the air shroud, disconnect and remove any expansion cards, locate the battery socket, and carefully pry out the CMOS battery. After installing a new CMOS battery, you must reinstall the expansion cards, install the air shroud, and restore the BIOS settings, ensuring the battery is operating properly and the correct data and time are set in the System Setup.
Updated: November 20, 2025
ID: 000234357
This article provides information about how to troubleshoot PCIe devices that are not being detected correctly.
Updated: November 19, 2025
ID: 000300035
Hardware Diagnostics are embedded tools installed in the pre-OPERATING SYSTEM of your server to check hardware is working as designed.
Updated: November 19, 2025
ID: 000132726
This article is a step-by-step guide on how to replace a hard drive.
Updated: November 14, 2025
ID: 000143539
This article describes how to gather the necessary log files to troubleshoot a vSphere Tanzu issue.
Updated: November 12, 2025
ID: 000187022
Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.
Updated: November 11, 2025
ID: 000368482
Find answers and resources to get started or do more from your MyService360 dashboard with enterprise services data analytics and visualizations.
Updated: November 10, 2025
ID: 000124666
After upgrading iDRAC9 firmware to version 7.20.60.50 or 7.20.70.50, storage components may not be displayed or the status may appear as Unknown.
Updated: November 10, 2025
ID: 000388426
This article provides instructions on how the user inputs their recovery key after system board or TPM replacement on an ESXi host.
Updated: November 07, 2025
ID: 000220179
Dell iDRAC9 and iDRAC10 remediations are available for an arbitrary file export vulnerability that could be exploited by malicious users to compromise the affected system.
Updated: November 06, 2025
ID: 000384516
This article provides a brief introduction to the Intel® VROC and describes how to configure it on Dell PowerEdge servers.
Updated: October 28, 2025
ID: 000125271