PowerEdge R6715

Understand and troubleshoot PowerEdge hard disk drives, RAID, PowerEdge RAID Controller, and other storage hardware such as cables, backplane, so forth.

This article provides PowerEdge server troubleshooting for No Power, No POST, No Boot and No Video issues. This includes blade, rack, and tower servers.

The information below covers the steps involved in installing SLES 15 OS in Dell EMC PowerEdge Servers using HTTP Boot.

NVIDIA adapters (ConnectX NICs and DPUs) running firmware version xx.46.1006 may encounter NC‑SI communication failures, resulting in incorrect device reporting and visibility issues within management tools such as iDRAC and Redfish.

This is a firmware catalog which contains validated and certified firmware stack for selected Dell VMware vSAN Ready Nodes based on Dell customized ESXi 9.X branch Images.

Dell PowerEdge servers with common design components are grouped into generations, for example PowerEdge 17th generation servers, 16th generation, 15th generation, or 14th generation. This article provides general guidance for PowerEdge server model naming convention to identify the generation and common components. This article also lists all PowerEdge servers by model including type, CPU, generation, and remote management components.

iDRAC10 firmware version 1.20.50.50 was removed from Dell Technologies' eSupport downloads website due to two high impact issues. This article outlines those issues and remediation plans.

This article provides some checklist to prevent unnecessary components replacement on DC power supply implementation.

On Dell PowerEdge 17G servers equipped with factory installed industry standard ConnectX 6 Dx cards, applying the Mellanox ConnectX 6 Dx firmware update from within the operating system may fail to detect all adapters. This can result in incomplete firmware updates in multi card configurations. This limitation does not apply to OEM Dell branded cards.

Information about servicing and troubleshooting issues in your Dell PowerEdge Rack and Tower servers' hardware and System Management tools

R7725, R6725, R7715, and R6715 the number of CPU Cores is not recognized correctly.

Dell Intel SATA SSD drives may report a not correctly functioning PDR3 event, potentially resulting in a drive failure condition.

Dell PowerEdge servers do not support operating system installation, or boot from direct CPU‑attached NVMe SSD drives if the metadata format size is not set to 0.

Explore various RAID levels - RAID 0, 1, 5, 6, and 10 - implemented in Dell PowerEdge servers. Learn about their configurations, benefits, and how they impact data redundancy and performance.

PowerEdge connected Dell NVMe SSDs with the Limited Retry (LR) bit set may experience an increase in failures due to elevated media and data‑integrity error rates.

This article provides information about how to verify if a Network Interface Card (NIC) is compatible with a PowerEdge Server.

This article explains how to use iDRAC Direct to manage your PowerEdge server.

It is a common misconception that if a PowerEdge server fails to boot, does not complete POST, or experiences other issues, the iDRAC will also be inaccessible. In reality, iDRAC is often still online and available to assist with troubleshooting—even if it was never configured beforehand. Leveraging iDRAC to review recent events, analyze logs, and collect a SupportAssist Collection (TSR) is critical for accelerating diagnosis and recovery.

On Dell PowerEdge 17G servers using Broadcom 5719 QP OCP NX1 cards (DPN M2PYY), firmware installation fails when Secure Boot is enabled on SUSE Linux Enterprise Server (SLES). Additionally, the installed firmware version is not detected by the Operating System (OS). Disabling Secure Boot allows the firmware to install and be detected correctly.

The login may fail when a user who is a member of a nested Active Directory (AD) group tries to log in to iDRAC10 using AD authentication.

This article provides a high-level explanation for updating the BIOS and iDRAC10 firmware versions for 17th generation PowerEdge servers.

This article provides a brief introduction to the Intel® VROC and describes how to configure it on Dell PowerEdge servers.

This article provides information about the VLT0204 error code and guidance.

When working on internal components of a Dell computer, follow the safety precautions that are provided in this article to avoid any harm on the hardware.

This article describes how to install RACADM on VMware ESXi and demonstrates how to change the iDRAC IP address using RACADM commands.

In some situations Dell Technical Support may request evidence to perform a more assertive diagnosis, this article illustrates how to attach files to your service request through the Dell support portal.

High SMART error rates on some Enterprise hard drive are informational and have no bearing on hardware health.

Learn how to create a bootable USB with Rufus to update Dell PowerEdge servers. Follow the step-by-step instructions to prepare and create a bootable USB media.

This article provides an explanation of the backplane hard drive LED indicators.

This article explains what disk errors PDR1001 and PDR3 mean on Dell PowerEdge servers and the best practices to resolve these issues. By understanding these alerts and acting promptly, you can maintain storage health, prevent downtime, and protect critical data.