Symmetrix

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

This article provides estimates on scheduling lead time when booking Remote Proactive Services (RPS) upgrades.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Isilon/PowerScale node panics

This article explains the reason for the "Received an indication that the LUN assignments on this target have changed. The Linux SCSI layer does not automatically remap LUN assignments" which can be recorded in Linux messages file.

This article outlines the services Remote Proactive Services (RPS) offers and lists supported products, contact information, and guidelines on engaging Remote Proactive.

This article describes the procedure for users to get notifications of documents published on any product that has notification abilities.

This article describes how to find the serial number, product ID, or Product Serial Number Tag (PSNT) that is required to open a service request or support case for Dell Storage and Data Protection hardware products.

Dell Storage Simple Support Matrices on E-Lab Navigator provide the optimal interoperability for your storage solution.

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

SK Hynix PE8010 & PE8030 NVMe M.2 drives have been observed to report a PDR3 Event Code and failed status.

How to bring directors online using Solutions Enabler?

Does Dell support the zEnterprise Data Compression (zEDC) feature?

Recommendations for carrying out Proactive Healthchecks on PowerMax Array

VDM cannot load after a DataMover (DM) panic due to blocked threads, issue is when eNAS is running Version 8.1.15.401 and NFSv4 mounted filesystem.

How to perform storage performance analysis and sizing of ASP capacity and individual disks for an IBM i host system.

The Dell VMAX and PowerMax enterprise storage platform families support storage-based Non-Disruptive Migrations (NDM) to migrate business-critical host systems to new storage arrays without application downtime. With the release of the PowerMaxOS 5978.444.444 code family, NDM support is added for the IBMi host platform. NOTE 1: For IBMi systems that also use Dell's native STM software toolkit (SRDF/TimeFinder Manager for IBMi), there are some additional considerations when the (optional) final step in the NDM process is done for a device-identity reset (unspoofing) of the migrated devices. Read the instructions provided below, prior to performing the identity reset! NOTE 2: The device identity reset, also mentioned as an "unspoof" operation, has implications for the next initial program load (IPL) phase after the unspoof. Read further details below.

This KB article is a list of technical documents and videos produced by Dell Technologies.

This article explains the procedure to open a Service Request (SR) using the Dell support page. Get help fast for your Dell device. No more waiting on hold. No more tech headaches. Dell makes it simple to fix problems, schedule repairs, or get support—right from your device or our support website.

This article provides links to several Dell Community pages.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate that many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

An incorrect display of devices is returned when an an SRDF Host Component "SQ VOL,xxxx,ALL" command is issued.

AppSync cannot re-link to a mounted target device.

This article provides the resolution for the error "Cannot commit group changes to database: The Symmetrix ID is not known."

This article explains how to run a PowerMax/VMAX array Health Check using Solutions Enabler (SYMCLI).

The SYMMQRY for z/VM utility provides the Symmetrix serial number from any z/VM disk, minidisk, or volume. The SYMMDEV#, Count Key Data (CKD) device information, and Enginuity level is also obtained from the SYMMQRY.

The Transmit Idle feature is a feature of SRDF/A providing resiliency for short term link interruptions.