PowerScale A310

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Data Center Infrastructure products. Dell carefully evaluates and monitors code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

In OneFS 9.14 and earlier, disabling SSO does not remove the SP signing certificate, causing critical expiration alerts until the certificate is addressed; this is fixed in OneFS 9.15, 9.14.0.1, and 9.13.1.

This article describes the best practices and recommendations for client-side settings and mounts options when using the Network File System (NFS) protocol to connect to a PowerScale cluster and applies to all supported versions of OneFS.

This KB article provides instructions about how to use the Isilon On-Cluster Analysis tool (IOCA) and interpret the results.

A SyncIQ job fails when Long Filename (LFN) support is enabled on a source or target cluster while not enabled on the peer cluster.

A SyncIQ job can fail if the SyncIQ source cluster is running a version that includes the Remote-to-Remote (R2R) Symbolic Links fix. If the SyncIQ target cluster does not have the fix, a job can fail with the error "Failed to set attribute: Value too large to be stored in a datatype."

Time on the cluster is not synchronized with the Active Directory domain controller. This may result in authentication errors for clients.

This article displays a list of Dell Software Products and related articles on how to obtain the Software Unique ID (SWUID) for each specific product. The SWUID is required for streamlining the processes related to both the Software License Renewal process and opening a Support Case.

In rare instances, the Network File System (NFS) process continuously core dumps on nodes due to an NFSv4 GETATTR request with an invalid File Descriptor. The issue has only been reported for workflow consisting of NFSv4 clients using the Solaris operating system.

When building or adding SED nodes to a cluster, they must be added in a specific order.

Nodes may encounter out-of-memory, slowdown or kernel panics as lockdata retains several gigabytes of RAM. The cause is NFS per-file instance lockdata failing to release memory on nodes.

Dell PowerScale OneFS remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Doing banner or tool scraping security scans are not always effective and cannot account for backported fixes.

This article provides links to content related to Isilon and PowerScale hardware.

Troubleshoot PowerScale OneFS slow performance with a comprehensive guide on network configuration, processing loads, and monitoring with InsightIQ for improved cluster efficiency.

A node fails to boot with the message GEOM start failed.

The following event is displayed on the cluster. The Integrated Dell Remote Access Controller (iDRAC) located in chassis {chassis} is experiencing connectivity problems. This controller monitors hardware components such as batteries and power supplies. To ensure that these hardware components continue to be monitored, contact Dell support. This may be caused by an unresponsive PowerTools Agent process. PTAgent is the process that facilitates communication between the iDRAC and OneFS' hardware monitoring subsystem.

Isilon/PowerScale node panics

Cannot find disk provider error can occur when the reimage program cannot find a bootstrap provider.

This article describes a known issue with ConnectX-6 (CX6) InfiniBand backend path failover. An architectural change introduced in CX6 InfiniBand Host Channel Adapter (HCA)s affects backend path redundancy, resulting in unexpected failover behavior.

This article is no longer maintained.

The ChangelistCreate job fails if the configured MetadataIQ path has an ADS flag and the cluster is on 9.10.1.3.

This is an FAQ article on common PowerScale Licensing scenarios during the activation process.

This article explains Dell guidelines on company administrator assignment.

This article explains how to assign an Initial Company Administrator.

This article explains how to promote Company Administrators.

Dell Micron 7450 and 7500 Non-Volatile Memory Express solid state drives may encounter drive initialization failure due to a firmware issue, resulting in the solid state drives being unrecoverable.

Affected Product: PowerScale OneFS (Releases prior to 9.13) S3 client applications operating against a PowerScale OneFS cluster reports "invalid UTF-8" or XML parsing exceptions when performing `ListObjects` or `ListObjectsV2` (GET Bucket) requests. This issue affects environments where standard ASCII filenames contain special characters, most notably the percent sign (`%`).