Database App Agent

Niniejszy dokument zawiera informacje na temat minimalnych, zalecanych i najnowszych wersji kodu dla produktów Dell Technologies Enterprise i Datacenter Infrastructure. Starannie oceniamy i monitorujemy dane wdrożeniowe kodu, aby zagwarantować, że wersje produktów spełniają nasze najbardziej rygorystyczne oczekiwania, a nasi klienci otrzymują niezawodne produkty i rozwiązania.

W tym artykule wyjaśniono przyczyny i rozwiązania alertów związanych z kontrolerem BMC (Baseboard Management Controller), znanym również jako iDRAC na platformach Dell PowerEdge. BMC to wbudowany kontroler, który monitoruje parametry kondycji systemu, takie jak temperatura, prędkość wentylatorów, stan zasilania i napięcie. Gdy kontroler BMC przestaje odpowiadać lub ulega awarii, system Data Domain generuje alert.

The Data Domain (DD6400) generates an alert, Environment alert code ENVIRONMENT-00049, due to an invalid hardware configuration caused by unsupported Qlogic Network Interface Cards (NICs).

Jak sprawdzić środowisko NetWorker i pojemność domeny danych (DD), gdy zużycie przestrzeni DD rośnie.

Czy na domenę danych wpływa microsoft KB5020805 (CVE-2022-37967), Microsoft KB5021130 (CVE-2022-38023) lub Microsoft KB5021131 (CVE-2022-37966)

Configure the management interface during initial system setup before configuring the interfaces for user traffic. You must configure at least one physical interface before the system can connect to a network.

PowerProtect Data Domain systems have reported being stuck in a reboot loop. The NVRAM driver fails to load or initialize successfully resulting in a system reboot.

A defect has been found in some recent DDOS versions (confirmed in 7.7.4, 7.9.0.10 and 7.10.0, dubious if affecting DDOS 7.7.3 as well) by which an FS process PANIC may occur in the inode cache code when, depending on the workload, a cache element pool runs out of memory for further allocations.

When a backup application is configured and integrated with DD Retention Lock (RL), certain backup application and DD RL configurations may lead, in some situations, to backup failures, one of which is described and resolved here. The logs in this KB are for Commvault used as the backup application, but the facts presented are equally applicable to any other backup software which supports DD RL

This article provides best practices and configuration guidelines for applications with the Data Domain DD Boost File System Plug-In (BoostFS). In addition, the article contains insights and tips on how the application should be configured to maximize all the benefits of BoostFS.

This article provides a general overview of how to collect the ddfs.info logs from a NetWorker system when troubleshooting NetWorker backup, clone, or recover operations.

Data Domain generates Serial Attached SCSI (SAS) or Multipath (MPATH) alerts when a link fails; missing connections, loss of redundancy, caused by incorrect or loose cabling or hardware faults.

The NVRAM and its Battery Backup Unit (BBU) are critical components of the Data Domain Data Invulnerability Architecture. The Data Domain Operating System (DDOS) monitors these components. If a hardware fault occurs, DDOS generates an alert that must be addressed immediately to maintain system integrity.

Niniejszy dokument pomaga w identyfikacji błędu lub usterki oraz zapewnia sposób rozwiązania problemu.

W Data Domain High Availability (HA) mogą wystąpić awarie dysków podczas przełączania awaryjnego HA ze względu na znany problem z oprogramowaniem wewnętrznym dysku. W przypadku niektórych systemów system plików może nie uruchomić się po przełączeniu awaryjnym lub ponownym uruchomieniu.

This issue affects Data Domain models DD6400, DD6900, DD9400, and DD9900, with software releases 7.2.0.100, 7.7.3, and 7.9, where the power supply status is incorrectly displayed as AC lost due to a parsing error in the DDOS Hardware platform monitor service.

This article explains the cause and recommended action for alert ENVIRONMENT-00032, which indicates a failure in the storage processor on a Data Domain system. The alert generally indicates a hardware fault on the system motherboard.

When an I/O Module (aka SLIC or PCI card) fails or is removed from a Data Domain (DD), the system generates the Error: EVT-ENVIRONMENT-00029: Event Message: I/O module has failed.

This article describes a known issue where Data Domain systems generate a recurring SupportAssist alert indicating a communication failure with the Secure Remote Services gateway. An internal software defect causes this issue and requires either an upgrade or Dell Technical Support for resolution.

System operacyjny Data Domain (DDOS) stale monitoruje stan dysków. Gdy wiele dysków w tej samej grupie dysków zgłasza błędy odczytu w ciągu godziny, DDOS wyzwala alert STORAGE-00017 i inicjuje rekonstrukcję kopii w celu ochrony integralności danych.

On DD3300 and DP4400, disks flagged by the PowerEdge RAID Controller or iDRAC generate EVT‑STORAGE‑00031 (hardware fault) or EVT‑STORAGE‑00032 (recoverable predictive failure) alerts.

When upgrading to DDOS 7.6, 7.7 or later releases, in some situations the upgrade may take longer to complete and appear to be stuck at the "phase 4/4 (Finalize 51%)" point.

Systemy Data Domain inicjują bezpieczne zamykanie w przypadku awarii wielu dysków i braku możliwości kontynuowania rekonstrukcji macierzy RAID. Ten środek ochronny zapobiega potencjalnej utracie danych, gdy ochrona RAID osiągnie stan krytyczny.

DDOS keeps free space in the DD FS and in the system partitions tightly monitored, so that it alerts the administrator when capacity is about to run out for either the customer data storage or any of the system partitions.

W tej bazie wiedzy opisano sposób ponownego uruchamiania (IPL) IOP w systemie IBM System i.

Avamar: Nie można edytować systemu DD w AUI, gdy zaznaczone jest pole wyboru "Użyj uwierzytelniania certyfikatu do komunikacji REST"

Data Domain systems may report a nonspecific blocking issue when running a DDOS upgrade precheck. This may be due to a DD Cleaning Cycle running then.

In Retention Lock Compliance (RLC) enabled DDs where keeping the proper date and time is critical for the security of data, time changes or gaps are accounted for, and in certain situations cumulative time changes exceed a given threshold, hence an alert gets raised.

Data Domain and Data Domain Management Center devices allow for remote access through SSH. Also, if enabled, allow bi-directional file transfers using SSH-based SCP protocol. However, WinSCP does not work even if SCP support is enabled in the Data Domain or Data Domain Management Center.

This health check tool is designed to triage common and performance issues reported for DDVE system.