Avamar Server

This document highlights minimum, recommended, and latest code versions for Dell Technologies Enterprise and Datacenter Infrastructure products. We carefully evaluate and monitor code deployment data to ensure that product releases meet our stringent expectations to provide our customers with reliable products and solutions.

Information about customer replaceable unit (CRU) videos for Dell Technologies VxFlex Ready node products

This knowledge article provides a solution for SharePoint backup failures due to a client mismatch error.

This article explains the causes and resolutions for Avamar backup failures that report Windows structured exception ACCESS_VIOLATION errors. These errors typically occur during Windows file system backups and may involve issues with Office XML files, outdated client versions, or antivirus interference.

Knowledge Base (KB) article that provides a solution to Hyper-V backup failure due to remote connection failure.

A short article describing some methods on how to check for the presence of an installed (avp) package on an Avamar grid.

The Network interface configuration is lost after reboot of AVE deployed on Microsoft Hyper-V.

This article explains the client registration failure after Avamar IP change on DP4400, preventing backup and restore operations.

Avamar: syslog receives "DENIED" alerts from AppArmor ping, after installing AvPlatformOsRollup_2024-R4-v4, Elements of the ping command are not whitelisted.

This knowledge base article shows how to upgrade avamar virtual machine proxy using proxy deployment manager (PDM).

MCS does not start due to RabbitMQ misconfiguration.

An error is encountered logging in to the Avamar Administrator UI.

How to increase the event management query limit in Avamar Administrator.

EMS and DTLT services cannot be resumed due to empty or malformed emserver.xml file.

How to install signed web server certificates for Avinstaller, Client Manager, Tomcat, MCS Developer Kit (MCSDK), Java RMI, and Apache for Avamar User Interface (AUI) on Avamar 19.2 and later using the AUI upload feature.

Avamar : Avamar Client Manager (/aam) loading webpage hangs on login. The login may never finish or take tens of minutes to complete.

How to replace the default self-signed Management Console Service (MCS) root Certificate Authorities (CA) with its own CA for gsan/mcs/avagent.

The emt or tomcat service reports that it started but tomcat is not listening or running on port 8543.

The web server has some listable directories. Disable directory browsing or listing for all directories.

Avamar Client Manager web application does not show any Avamar servers listed in the server summary, only the following message: "No Data Found."

Unable to add Avamar to Cloud Disaster Recovery Appliance (CDRA) due to empty SNMPv2 community string configured on the attached Data Domain on Avamar.

When Session Security is enabled on Avamar, certificates must sync between Avamar and Data Domain. This requires the SCP protocol to be enabled on Data Domain.

This article shows how to manage the Avamar SSH timeout.

This article describes Avamar connectivity to the Dell backend.

After upgrading to or deploying Avamar 19.10, backup listing is taking extended time or timing out.

DPE: vcpsrv status shows shutdown due to invalid vcloud certificate in DPE truststore The Dell EMC Data Protection Extension is the first certificated data protection solution for VMware vCloud Director, which is also a native data protection solution. It extends the vCloud Director HTML 5 UI and REST API providing tenants a single management end-point for their virtual datacenters. Tenants can manage image level backups of VMs and vApps, restore to a new VM or in-place, by policy or adhoc, even file level restore.

An Avamar Gen5A system reports a communications module-scanner error, caused by the Telnet server on the Dell S4128F-ON switch being disabled.

Dell Avamar Data Store Gen5A remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

Knowledge base (KB) article that provides steps for troubleshooting Avamar backup failures to Data Domain.

Exchange backup failing with "Windows structured exception ACCESS_VIOLATION" due to inability to run Consistency Check.