RecoverPoint EX

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RecoverPoint: CLI session ends abnormally with "Killed" message; this message may not appear if the session is run through PuTTY, as PuTTY may close the window.

RecoverPoint and RecoverPoint for Virtual Machines: Default RecoverPoint Appliance Certificate expires on January 21, 2026.

Call home event 30006 has occurred. Recurring system error: 'Event 4133 [The system has detected an unstable state in this copy…] was logged three times in 90 minutes. Calling home…'

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Failed to configure Secure Connect Gateway.

How do I manually upgrade a collector

How to prevent unwanted metrics from being pushed to the database

RecoverPoint splitter VIB installation fails because Secure Boot execInstalledOnly enforces signature checks, blocking the RP‑Splitter.

When upgrading a RecoverPoint cluster with Gen6 RecoverPoint Appliances, Deployment Manager may fail with error "WARN - Apply Failed. - Connection failed. Verify the RPA is reachable, make sure the login credentials are correct, check user status and try again."

RecoverPoint for Virtual Machines (VMs) 6.0.SP2 and later require more RecoverPoint Appliances (RPAs) to support more protected VMs.

Upon logging in as "admin" or similar user on RecoverPoint Appliance 3 or later, an error appears "CLI cannot run on RPAx. Please retry on RPA 1 or 2."

All Consistency Group operations and most settings are grayed out when managed by Site Recovery Manager (SRM).

RecoverPoint and RecoverPoint for Virtual Machines (VMs) system pauses data transfer due to high load events.

Dell RecoverPoint for Virtual Machines remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.

This article explains the fix when you are unable to collect logs from the RecoverPoint for Virtual Machines (RP4VM) UI.

Consistency Groups may flip between RecoverPoint Appliances (RPAs) and appear down when replication crashes due to Phase-1 cache memory exhaustion under high input output rates.

Instructions for installing the ViPR Dell EMC Storage Resource Management Suite (SRM) collector on a Linux server in a data center, covering script permission, installer run, service start, and UI registration.

Guides remote Collector VM deployment for ViPR Dell EMC Storage Resource Management Suite (SRM) version 4.0.2 across datacenters, using OVF import by vCenter and post‑deployment load‑balancer configuration.

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

ViPR Dell EMC Storage Resource Management Suite (SRM) shows a blank file‑quota report; quotas are configured, yet the XML API fails with a Java heap space error due to insufficient heap memory on the ControlStation.

After a change in the environment such as a Security settings, IP changes, upgrade or repository volume change, clusters fail to communicate and you must adjust the security level.

RecoverPoint for Virtual Machines "Test a copy" or "Failover" operations are not fully successful. Target Virtual Machines (VMs) guest operating systems do boot up fully or show errors. This article is specific to RecoverPoint for Virtual Machines 6.x because of the log outputs, but similar issues can occur in previous versions as well.

Virtual Machine (VM) protection does not complete leaving the Consistency Group (CG) in a disabled state after creation. The target copy VM is never created.

RecoverPoint may report that the data path between RecoverPoint Appliances (RPAs) and splitters is unavailable during synchronous replication. This condition can impact replication and generate alerts in the system logs. Switching to asynchronous replication resolves the issue.

Unable to select previously created virtual machine as target before the Plug-in times out.

VMware Site Recovery Manager(SRM) Failover or Test Failover operations fail after some time on "Create writable storage" step: Error - Failed to create snapshots of replica devices. SRA command 'testFailoverStart' failed. Failed opening session for user to site mgmt IP.

This article explains how to assign an Initial Company Administrator.