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This article describes how to determine which NetWorker logs are required for backup/restore/clone CloudBoost Appliance operation failures.
Actualizat: March 26, 2026
ID: 000019319
In CloudBoost version 18.1, appliance management moves on‑premise using the GUI. After initial setup, admins must download both recovery.metadata and recovery.key files that are required for future disaster‑recovery, and store them securely; clicking “Acknowledge” deletes the files from the appliance.
Actualizat: March 25, 2026
ID: 000014740
Overview of the processes to expand the metadata disk on a CloudBoost appliance.
Actualizat: March 20, 2026
ID: 000013657
This article covers how to run the Blobstore Benchmark (BSV) command to identify parameters to best suite the cloud store in the environment.
Actualizat: March 19, 2026
ID: 000010167
How to generate and configure custom, asymmetric encryption keys to encrypt data on the CloudBoost appliance.
Actualizat: March 16, 2026
ID: 000008943
CloudBoost 2.2.2 adds the hidden avgchunksize command, letting admins view or change the average chunk size (up to 1 MB) by “avgchunksize show” or “avgchunksize change SIZE”, which reboots the system.
Actualizat: March 10, 2026
ID: 000003763
This article is intended to assist Support and NetWorker administrators triage and troubleshoot issues regarding Data Domain Cloud Tier operations.
Actualizat: January 27, 2026
ID: 000014083
Instructions on how to implement NetWorker with a Data Domain Cloud Tier solution. Data Domain Cloud Tier moves data from the Active Tier to low‑cost, high‑capacity object storage in public, private, or hybrid clouds for long‑term retention.
Actualizat: January 27, 2026
ID: 000014175
Dell CloudBoost Virtual Appliance remediation is available for Multiple Security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Actualizat: January 26, 2026
ID: 000419894
Possible orphan files in the CloudBoost file system leading in over usage of cloud space
Actualizat: January 08, 2026
ID: 000043711
Randomly backup done using CloudBoost devices are aborted with the common error CONNECTION_DISCONNECTED.
Actualizat: January 08, 2026
ID: 000043752
After the CloudProfile validation, initial configuration and enabling remotebackup password took place successfully on the CloudBoost appliance, unabled to create the CloudBoost device on NetWorker server and faced below error.
Actualizat: January 06, 2026
ID: 000203556
Dell CloudBoost Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Actualizat: December 01, 2025
ID: 000397417
Dell CloudBoost Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Actualizat: September 09, 2025
ID: 000281747
Comprehensive troubleshooting guide for CloudBoost
Actualizat: September 09, 2025
ID: 000009485
Dell CloudBoost Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Actualizat: July 28, 2025
ID: 000338396
Dell CloudBoost Virtual Appliance remediation is available for multiple security vulnerabilities that could be exploited by malicious users to compromise the affected system.
Actualizat: June 30, 2025
ID: 000322822
Contact Dell EMC to assist with upgrading to CloudBoost 18.1.
Actualizat: April 24, 2025
ID: 000155548
When a source VM is based on an AMI that is subscribed to from the Amazon Marketplace, cross-account restore from PowerProtect Cloud Snapshot Manager(CSM) will fail if the destination account does not have an active subscription for the desired AMI being used in the restore-destination account.
Actualizat: October 09, 2024
ID: 000199116
Jobs are not being created for expiry that should be running against snapshots that are stored on DDVE.
Actualizat: October 09, 2024
ID: 000205043
Snapshots are not created in the Secure DR account due to encryption keys not accessible in the source account when accessed from the Secure DR account.
Actualizat: October 09, 2024
ID: 000199039