Mainframe Enablers

Dell has a Customer Replaceable Unit (CRU) program for many of our hardware systems. The CRU program allows customers to replace designated hardware components. For a list of the hardware components that are designated as CRU for a specific hardware system, go to the Dell Warranty and Maintenance Page.

When doing suspend/resume in zDP to create a consistent snapset from locally accessible and locally defined zDP R2 srdf/a devices there are RDF query syscalls 9253 with a multihop from R2 box to R1 box and back from R1 box to R2 box while the query could be issued to just the locally attached R2 box.

Intermittent failures saving a file in a username expanded home directory when the computer account also connects to the share but cannot find the file.

Dell Technologies has discontinued support of EMCMGRAB, effective December 31, 2020.

Explore the Dell End of Service Life (EOSL) and End of Life (EOL) list for converged infrastructure, storage, and storage networking products. Access End-of-Life documents for hardware, software, and firmware release and service dates

Explains how to enable SNMP notifications in Unisphere for VMAX, configure the ViPR Storage Resource Manager (SRM) server IP and port, select alert severity, and activate the alert policy.

When PowerPath for Windows version 6.1 is installed on Windows Server 2016, validation alerts indicate many drivers have dates earlier than the OS, because the PowerPath release predates the OS.

Lightweight Directory Access Protocol (LDAP) in Unisphere VMAX triggers a Configuration Error; logs Error querying for user groups. Group Search Path, Object Class, Name Attribute misconfigured.

All masking view information is visible in SYMCLI. Customer is unable to see masking view information for all 4 local arrays. Within Unisphere none of the array masking view details are visible.

A curated list of technical information resources for PowerMax or VMAX mainframe host software, such as Mainframe Enablers and Geographically Dispersed Disaster Restart (GDDR).

SnapVX job fails when run on SRDF/Metro devices due to the failure of the command to properly disable the Enginuity Consistency Assist (ECA). This issue occurs when the source device of the SnapVX CREATE command is an SRDF/Metro R1 or R2 device. A fix has been implemented to correct the ECA disable behavior.

Creating snapshots across two distinct SRDF/Metro configurations fails due to a problem in subtask activation. To work around this issue, disable subtask activation using a global parameter.

Abend S0C4-38 occurs in a subordinate address space if the IEAINITREGSTASK z/OS Diagnostic Trap (DIAG) is Active.

The command MSC TAKEOVER is issued in a SRDF/STAR environment to move the primary server to a WF=2 secondary server. The message SCF153FE is received for a missing Symmetrix Differential Data Facility (SDDF) session and causes the TAKEOVER command to fail. Found in a solution that had devices added to the SRDF/STAR but forgot the MSC ADDDEV command to add in SDDF sessions.

This KB article outlines how to zone WAN-COM ports on a single engine VPlex Metro

This article provides guidance on updating customer data on the Service Requests (SRs) or accounts. It outlines what changes can be made by customers and the account team, as well as steps for modifying information and setting up Service Request notifications.

Mainframe Enablers (MFE) ResourcePak Base Symmetrix Control Facility (SCF) with MSC active generates message SCF1389I. The message is issued when there are internal writes to SRDF/A R1 devices using the SNAP Application Programming Interface (API) or the FLASHCOPY API.

Explanation of a flags field in the message SCF5496I for the Thin Reclaim Utility (TRU) feature.

Using Symmetrix, Mainframe Enablers (MFE), and AutoSwap products - determine if a device is soft-fenced or supports soft-fencing.

What does the feature AUTO VERIFY do in the Consistency Group?

Intermittent failures occur during multivolume SNAP due to insufficient extent space on target volumes in the mixed Storage Management Subsystem (SMS) pool, requiring manual job reexecution.

The EMCSNAP operation fails to create a new session due to a session limit being exceeded.

SRDF Host Component reports Service Information Messages (SIM) alerts even though device ranges were excluded using the Host Component (HC) EXCLUDE_DEVICE_RANGE parameter.

Using SUB=MSTR for Mainframe Enablers products causes startup errors in the SCF task due to invalid SYSOUT DD statements.

EMCSNAP may fail with error ESNPF60E when another Logical Partition (LPAR) holds a reserve on the source volume, causing exclusive access conflicts.

Basic commands for various IBM z/OS operating systems and some mainframe (MVS) Open Systems Terminology Quick Reference Guide

The message SCF0440I does not appear in Mainframe Enablers (MFE) Symmetrix Control Facility (SCF) started task.

Devices reincluded after being excluded do not appear in the GNS STATIC or DYNAMIC groups.

SRDF-HC may show EMCPL0DE STEAL LOCK NOT COMPLETED if its started task is canceled during a Host Component command (SC) command. Cancelling the started task could leave a lock on the devices.

After upgrade to microcode level 5978.479.479 and restarting an existing VDG, it fails with message EIP0206E MAX_SNAPSETS exceeded.