Providing Customers Greater Flexibility with Managed Detection and Response

Dell Technologies and CrowdStrike expand their partnership by adding CrowdStrike Falcon XDR to Managed Detection and Response.

In today’s rapidly evolving threat landscape, organizations require options to increase threat detection capabilities across their business and IT environment. With more threat vectors and precise targeting by adversaries, customers need continuous monitoring response capabilities to protect their most precious assets. To meet the unique needs of each customer, Dell Services is expanding its management capabilities to include your choice of XDR platforms so you get the one that best fits your IT environment.

Comprehensive Coverage

Dell Managed Detection and Response (MDR) portfolio brings to the table robust managed detection and response capabilities and 360° security operations, ensuring that threats are not only identified but addressed swiftly and efficiently. Our MDR security operations center (SOC) can utilize the CrowdStrike Falcon XDR platform to monitor, detect, investigate and respond to threats across your environment including endpoints, data centers, cloud and edge. This integration covers the full spectrum of threat detection including applying analytics gleaned from threat data across thousands of customers. Our experts assist customers in deploying the Falcon sensors and integrating technologies across their data sources via the supported XDR Third-Party Integrations. When threats arise, our security analysts use XDR capabilities to automate remediation or collaborate with you to address threats uncovered during monitoring. We also take proactive measures to help prevent future attacks.

Advanced Threat Intelligence

One of the standout features of the CrowdStrike Falcon platform, which analyzes and correlates billions of events from across the globe, is real-time threat detection. When managed by our MDR service, businesses benefit from actionable intelligence, proactive threat hunts and expert analysis, allowing them to stay one step ahead of attackers. This combination ensures that defenses are constantly updated and informed by the latest global threat intelligence.

In the event of a threat, our analysts use all available tools and capabilities to address the threat. This gives us context-rich data for full visibility into the threat actor for a quicker, more efficient response, allowing our analysts to respond appropriately, providing a hands-free experience with detailed logs so the customer can see our actions. These real-time response actions by the Dell SOC can be incorporated into playbooks which allows for automated response actions based on customized alert conditions, resulting in seamless security orchestration and decreased response time.

Speed and Efficiency

According to the 2024 CrowdStrike Global Threat Report, cyberattacks are faster, more sophisticated, and stealthier than ever. Dell’s MDR team provides 24/7 monitoring and expert response, and the integration of CrowdStrike’s lightweight agent that uses advanced algorithms and machine learning, threats are neutralized quickly, reducing the risk of significant damage or data loss. If a breach occurs, Dell MDR includes incident response and remediation hours which allows us to collaborate with our customers and bring business operations back online. Using CrowdStrike Falcon Forensics which collects historical data on the endpoint, the Dell Incident Response (IR) team can determine root cause and timeline to address the attack with surgical precision, leading to less interruption to end user productivity.

Simplified Management

Managing cybersecurity can be a complex and resource-intensive task. Organizations are challenged and are constantly in reactive mode as they are forced to do more with less as the cybersecurity skills gap grows. The integrated solution simplifies security management, offering a single, unified platform for threat detection, investigation and response across on premise and cloud domains. With Dell’s expertise in managed services and CrowdStrike’s advanced technology, organizations can alleviate the burden on their internal teams, allowing them to focus on strategic business initiatives and improving overall cybersecurity posture.


Businesses of all sizes and industries face unique cybersecurity challenges. Dell MDR Services combined with the CrowdStrike Falcon platform offers unparalleled scalability and flexibility, allowing organizations to tailor their security posture to specific needs. Whether you are a small business or a large enterprise, this solution scales with your operations, providing robust security without compromising performance.

About the Author: Arun Krishnamoorthy

Arun leads the Cybersecurity Services Product Management at Dell. With customer challenge at the forefront of his mission, he has created a robust end-to-end cybersecurity services portfolio, designed to support businesses in navigating the digital landscape securely and effectively. He has rapidly evolved Dell’s cybersecurity capabilities through strategic security ecosystem partnerships to leverage collective expertise, technology, intelligence and cost efficiencies to better serve customers.