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If anyone has really fast internet and when you do a speed test you only get 100 Mbps, check to see if Dell has slipped the SmartByte application on to your PC. I have a 400 Mbps connection and 802.11AC wifi and my Inspiron PC would only get 100 Mbps at my ISP's official speedtest site. i went
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Networking, Internet, & Bluetooth
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I have new Inspiron 16 7610 for a month and it has touchpad problem randomly. Touchpad has random taps and swipes, inaccurate finger tracking. I will contact with Dell but wondering is there anyone has that problem or any simple solution for it?
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Inspiron
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I'm getting a protected memory access blocked when Dell.TechHub.Instrumentation.SubAgent.exe tries to access \Device\Harddisk0\DR0. Does anyone from Dell confirm that Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan, explain what it does, and why I should give it access to the har
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SupportAssist for PCs
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Yes the 2017 XPS 8920 has TPM2 capability in the BIOS. But DELL is not including the 8920 in their WIN 11 upgradeability for some reason. I ran the WIN 11 system checker, said I needed TPM2 and that my CPU was not compatible. So I reboot my 8920, pressed F2, BIOS popped up. Was able to turn on the T
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Windows General
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Hello, I bought a new Dell Inspiron 15z touch ultrabook and when I pressed the Power on button, it starts making beeping sound and doesnt start. Screen is totally blank. What to do ? Please help --- Mayur Gala
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Laptops General - Locked Topics
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Hello All, I have a 1520 Dell Inspiron that I just put Windows 7 on. I have 3 Base System Devices that are missing drivers. I typed in the #'s trying to see what they were to but had no luck. #1 is has a PNP Device ID of : PCI/VEN_1180&DEV_0592&SUBSYS_01F11028&REV_12/4&
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Laptops General - Locked Topics
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Just bought a new U2717D monitor but cannot work out how to lower the height. Can anyone help? Thank you.
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Monitors
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Hi guys! So about 2 and a half months ago, I had a little mishap with my laptop charger. Dunno why I didn't come here first, but it's never too late! Anyway, I had just finished using my laptop for the night, and was plugging it in to charge. I noticed it was a bit difficult to insert. I was skeptic
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Inspiron
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My Dell G3 15 only been used for 1 and half year, and now suddenly the battery cant be charged, and keep flashing orange lights. The DelI system keep saying the battery is not operated and needed to be change. But I just use it only 1 and a half year, and its completely original , because i bought t
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Inspiron
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TLDR; Issue: My U3219Q Monitor buttons and OSD menu stopped working and I can't get service due to problematic warranty info. My U3219Q was manufactured in July 2019 (), Purchase from Amazon (US) on 9/13/2019. In either case it should fall into the 3-years warranty period perfectly. After input t
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Monitors
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Hi, I would like to add a second 2.5" SSD, but there is only one drive bracket inside. So where can I buy a second one? Thanks.
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XPS Desktops
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Hello everyone. Yesterday I did an update from the "support assist" and all of a sudden my laptop stopped working. It does turn on but it arrives up to the starting screen where we enter the password. Then nothing happens, it stucks. I tried to do a system restore from the safe mode but it is faili
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Precision Mobile Workstations
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Two months ago I received my Aurora R11 computer directly from the Dell website. It included the Nvidia RTX 3080 video card which is very difficult to get. It seems very secretive, but what are the specifications of the Dell OEM version of the Nvidia RTX 3080 video card as compared to the Founders E
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Alienware Desktops
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When ordering XPS 8950 McAfee Live Safe XPS 12 Month Subscription 525-0036 1 $49.00 $49.00 Is "included" in the price. That is, you do not have the option to not have it. I do not want it. I did not activate it and I uninstalled it. When I contac
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Customer Care
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How to fix TPM device not detected? What is your go-to fix? For more questions regarding this contest, please visit the Information Page here.
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Alienware Desktops
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My 8940 I purchased from Dell in 2022 has a 512Gb SSD, type NVMe CL1-3D512-Q11 NVMe SSSTC 512GB, one of the short-length ones (2230). I want to replace it with a 1TB SSD, a longer-length Samsung EVO Plus one (2280). I don't intend to keep the OS or any data on the existing SSD so starting afresh is
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XPS Desktops
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I've noticed ANY time someone asks a question here, the official Dell response is "I've IM'ed you for some saes number you won't have because you bought your machine used." I'm reporting these comments as inappropropriate. If this is HARDWARE support forum, t makes NO difference who Dell sold it t
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Precision Fixed Workstations
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I am trying to enable Secure Boot on a Dell G5 SE 5505. When I open "Select Secure Mode" it only gives me the option of "Audit Mode". The BIOS also lists as the Secure Boot Mode currently being in "Audit Mode". I've tried restoring BIOS defaults, resetting CMOS, reflashing the BIOS to t
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Inspiron
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Hello, I just bought Dell S2722DC. I connected it via the included USB Type-C to C cable to the Lenovo ThinkBook 15 IML (Intel onboard) USB Type-C 3.1 Gen 2 port. I wanted to use PD (power delivery) to power my laptop, but it's not working correctly. Laptop is charging but the S2722DC is
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Monitors
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I am trying to load Fusion on the AWCC. It never loads; it just displays circling dots. I have tried uninstalling and reinstalling several times. The problem continues. Dell, please help.
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Alienware