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m15 R1, latest Bios Update exe file will not launch

Hey hey, I've been trying to update my bios that was recently released from Dell/Alienware. I have a M15 and the install update is 2.10. I have tried to launch it as administrator, with AVG disabled, and nothing happens after I okay the user account control warning from Windows. I even tried updati

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6.8K

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SupportAssist - installation failed message.

When opening SA today I was greeted with an update prompt. I went along with the update, however, it went no further than "downloading and starting up files", at which point the percentage bar went up to 100%, then gave me the error: "Installation failed - We were unable to complete the installation

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32.1K

54

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Ethernet wired connection keeps disconnecting

I recently got a Dell inspirion 5000 series but whenever I connect an ethernet cable it will disconnect from the internet for a second and reconnect regularly. Wifi is ok. It has been checked with different cables but the problem persists. An old laptop works fine. It seems to be a compatibility iss

Question

527.3K

6

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WavesSysSvc Service Application High CPU Fan Constantly Rus

WavesSysSvc Service Application is running at 25-30% and the fan on the PC is constantly running.  Dell 7490, fresh Windows install.   

Question

137.7K

29

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Windows 10 Device Manager Unknown Device ROOT\NET\0001

Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-reported-in-device-manager/m-p/6071628#M388 On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager. They have Device instance pa

Question

272.7K

9

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Boot from usb option is missing from the bios

I made a live USB with parrotOS, even though the USB is being shown in the quick boot options, it is not been shown as a boot option in the bios. When I try booting from USB through the quick boot options it says that the boot from USB option is not enabled in bios. When I turn off the secure boot a

Question

24.9K

2

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Laptop turns on for 3 sec then shuts off

Hi, I have a Dell XPS 14 Z and it turns on for about 3 seconds and then immediately shuts down. The keyboard lights, fan, etc run on but nothing on the screen. Any ideas of what I can do? Laptop is no longer under warranty. Thanks!!!

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650.9K

5

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The AC power adapter wattage and type cannot be determined

Hello – I could use some help, and know there have been similar posts. I have a Dell Inspiron 15-7569 and have really liked it.  I have not had it that long, but long enough the warranty expired.  Issue: Getting this message when booting up “Alert! The AC power adapter wattage and ty

Question

673.9K

14

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XPS 15 9560, 3 amber, 5 white lights blinking

About a couple of days ago I tried to turn on my XPS which I had use just an hour before but it wouldn't turn on. I noticed that the LED in the from was bilking and repeating a certain pattern (3 Amber and 5 White). went on Dell.com and found a table showing different combinations of Amber and White

Question

73.8K

36

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No Audio Output Device Installed

I have Inspiron 15 5567 Windows 10 64 bit . Yesterday my laptop was on sleep for about 2 hours, later when I opened it, the volume symbol on the left at the taskbar had a red cross along side it which showed no audio output device installed. There was no audio at all when I played some videos or son

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219.6K

14

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G15 5511, SA using all my RAM

Hi, My laptop (G15 5511) was slow. So i look in task manager and the SA (SupportAssist) app below was using all my RAM and a lot of CPU: C:\Program Files\Dell\SupportAssistAgent\PCD\SupportAssist\pcdrmemory2.p5x This is the second time i got that. can you say me how to avoid this? First

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67.8K

22

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AW3423DWF, ETA on EOTF firmware fix?

Hello Alienware team, Many people are wondering what is the ETA on the firmware fix that's coming for the AW3423DWF? According to this article on dell website, a firmware update was suppose to be provided in mid February for the source tone map bug in HDR 1000. Alas, we're now March 1st and there's

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22.2K

209

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Reduce disk space used by SARemediation

Obviously Support Assist exists for a reason and I use it. Disk analysis indicates Support Assist has 84 folders containing a total of 125,310 files  using 23 gigabytes of disk space. That's a massive amount of disk space for the tasks I use it for. Is there a way to reduce its footprint and

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82K

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Unable to enter bios setup with F2 key on boot

I have the new Inspiron 7000 series laptop, the model number is 7737. I am unable to enter the bios setup menu. I shutdown the computer and then hit the power key and keep tapping the "F2" key, I see the "F2 setup" text on the bottom right corner dislayed and highlighted when I press the f2 key, but

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2.1M

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Screen Black After Dell Logo

Spoiler Spoiler   Hello Dell, When I start my laptop, screen goes black after dell logo. F2 and F12 nothing key works only screen black  

Question

111.9K

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Ethernet does not work when connected to docking station (E-port)

I just bought a Dell E7450 and having issues with Ethernet connection. When I connect Ethernet cable to laptop without docking station it works fine. But when it is connected through Docking station it does not recognize the connection. I have tried swapping the docking station and re-installing the

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DELL INSPIRON P74G BATTERY LED BLINKING ORANGE

Hello community! I have a dell p74g, I recently changed its battery because the old one broke. When inserting the new battery, windows points out that it is being charged but when I take the charger from the notebook it turns off, and an orange LED on the front doesn't stop blinking all the time.Ca

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1.1K

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How to claim warranty for Dell Pro Wireless Keyboard and Mouse International English - KM5

I want to claim warranty for Dell Pro Wireless Keyboard and Mouse International English - KM5221W - Retail Packaging.

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472

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S2721DS, second HDMI port 2048x1080

Hi, I recently acquire S2721DS. DP and first HDMI works fine, but not second HDMI port. When connected to the second HDMI, I will have 2048x1080 resolution instead of 2560x1440. Thats the highest available option. Same result with 2 different laptop and a desktop. The brightness level also abit bri

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2.1K

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3511 Hinges issue

Hi I've purchased DELL N3511 Ci7 11 Gen. 16GB-512GB with local warranty on Sep 14, 2022 from DELL authorized Dealer but after 2 months this laptop started giving problems with the hinges and unable to open the laptop , I registered a complaint on the customer care and he told me about this is manuf

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