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My new XPS 15 (9510) - has a similar issue described by another post on the XPS13... however, the solution is based on Logitech devices and it does not work for Microsoft devices i.e. the registry key to edit, does not exist.
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XPS
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Hi, About 2 weeks ago I started having a problem where, after sending my laptop to sleep or turning it off the correct way (via the menu), upon turning it back on it gets stuck at the dell logo screen but without the loading circle. After force shutting it down using the power button, it will then
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XPS
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Obviously Support Assist exists for a reason and I use it. Disk analysis indicates Support Assist has 84 folders containing a total of 125,310 files using 23 gigabytes of disk space. That's a massive amount of disk space for the tasks I use it for. Is there a way to reduce its footprint and
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SupportAssist for PCs
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Hello Alienware team, Many people are wondering what is the ETA on the firmware fix that's coming for the AW3423DWF? According to this article on dell website, a firmware update was suppose to be provided in mid February for the source tone map bug in HDR 1000. Alas, we're now March 1st and there's
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Alienware Desktops
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WavesSysSvc Service Application is running at 25-30% and the fan on the PC is constantly running. Dell 7490, fresh Windows install.
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Latitude
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I work for a small business which only orders a handful of laptops (always Precision) a year, and always with OEM Windows 10 Pro licenses. The last three Precision 7520's, which have been delivered over the last 6 weeks or so, have all exhibited the same symptoms with domain accounts using t
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Windows General
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When opening SA today I was greeted with an update prompt. I went along with the update, however, it went no further than "downloading and starting up files", at which point the percentage bar went up to 100%, then gave me the error: "Installation failed - We were unable to complete the installation
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SupportAssist for PCs
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Closed
Hi, I have a Dell XPS 14 Z and it turns on for about 3 seconds and then immediately shuts down. The keyboard lights, fan, etc run on but nothing on the screen. Any ideas of what I can do? Laptop is no longer under warranty. Thanks!!!
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XPS
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Closed
Spoiler Spoiler Hello Dell, When I start my laptop, screen goes black after dell logo. F2 and F12 nothing key works only screen black
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Inspiron
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Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-reported-in-device-manager/m-p/6071628#M388 On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager. They have Device instance pa
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Precision Fixed Workstations
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Hello – I could use some help, and know there have been similar posts. I have a Dell Inspiron 15-7569 and have really liked it. I have not had it that long, but long enough the warranty expired. Issue: Getting this message when booting up “Alert! The AC power adapter wattage and ty
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Inspiron
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I am trying to load Fusion on the AWCC. It never loads; it just displays circling dots. I have tried uninstalling and reinstalling several times. The problem continues. Dell, please help.
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Alienware
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Hi, My laptop (G15 5511) was slow. So i look in task manager and the SA (SupportAssist) app below was using all my RAM and a lot of CPU: C:\Program Files\Dell\SupportAssistAgent\PCD\SupportAssist\pcdrmemory2.p5x This is the second time i got that. can you say me how to avoid this? First
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SupportAssist for PCs
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I just bought a Dell E7450 and having issues with Ethernet connection. When I connect Ethernet cable to laptop without docking station it works fine. But when it is connected through Docking station it does not recognize the connection. I have tried swapping the docking station and re-installing the
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Networking, Internet, & Bluetooth
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I am trying to enable Secure Boot on a Dell G5 SE 5505. When I open "Select Secure Mode" it only gives me the option of "Audit Mode". The BIOS also lists as the Secure Boot Mode currently being in "Audit Mode". I've tried restoring BIOS defaults, resetting CMOS, reflashing the BIOS to t
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Inspiron
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I made a live USB with parrotOS, even though the USB is being shown in the quick boot options, it is not been shown as a boot option in the bios. When I try booting from USB through the quick boot options it says that the boot from USB option is not enabled in bios. When I turn off the secure boot a
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Inspiron
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Hello community! I have a dell p74g, I recently changed its battery because the old one broke. When inserting the new battery, windows points out that it is being charged but when I take the charger from the notebook it turns off, and an orange LED on the front doesn't stop blinking all the time.Ca
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Inspiron
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Hi I've purchased DELL N3511 Ci7 11 Gen. 16GB-512GB with local warranty on Sep 14, 2022 from DELL authorized Dealer but after 2 months this laptop started giving problems with the hinges and unable to open the laptop , I registered a complaint on the customer care and he told me about this is manuf
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Inspiron
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I want to claim warranty for Dell Pro Wireless Keyboard and Mouse International English - KM5221W - Retail Packaging.
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Inspiron
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When I plugged the RJ45 cable in via the monitor, I am only getting 500-600 Mbps internet speeds. Using the same cable direct to laptop I am getting 930 Mbps speeds consistently. It seems the monitor is throttling the speed of the ethernet port even though it is meant to be 1000 Mbps rated? I c
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Monitors