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My Aurora R13 powers itself on, about 2 minutes after I do a complete shut down through Windows. It happens often to where I have to unplug it when I’m done. I am not sure if anyone is having this issue? I’m also not sure if constantly unplugging it will cause any future issues? I have not tried the

Ok, I got one that has me stumped. At some point, I turned off Bluetooth, Using Samsung Buds you have to turn off Bluetooth on nearby devices, to get them to log on the device you want to use them with. So now I am noticing that Bluetooth is turned off and I can't seem to find any button or switch

Today, I update 7760 with BIOS v1.10.1. First, I download and excute .exe file, but get error message "Unable to lauch UI module". Then, I download and save .rcv file into a USB key and perform following steps, shutdown, unplug the power cable, press ESC and Ctrl simultaneously, plug the power cable

I have a new 2021 Dell Precision 5550 laptop (basically a beefed up XPS 15) on which I wanted to use an Apple Magic Mouse. It's no problem adding the mouse as a Bluetooth device under Windows 10, but I discovered that I lost the scrolling functionality when doing so. You can pay a yearly fee for sof

I have the Dell XPS 15 9500 4k and have been having issues with streaming 4k video. Basic spec:9500 4k Touch ScreenIntel 10750H16 GB RAM1650 TIThe Problem:The laptop is now unable to stream 4k from Netflix/Disney Plus. 4k YouTube video very jerky and unwatchable.I want to see if anyone else has thi

We have a not very old Optiplex 3060 with a power led flashing twice amber then seven times amber. Service tag SERVICE CODE, no internal leds are on. the power appears to be going to the board, cpu / case fans spinning. I've googled the led flashing twice...then 7 times and can't find what th

After upgrading my 5320's BIOS to the new 1.14.3 version today, the laptop will not boot. When pressing the power button, the light on the button will show for around 10 seconds and then turn off again. Occasionally the whole keyboard lights up but the laptop will shutdown shortly after, but sometim

Just unboxed this beast from Best Buy and in getting everything running, came to this forum to read about problems. I attached CPU-Z because I read that you can not add regular HyperX memory to the R9 because of the higher voltage requirements of the Alienware brand HyperX memory. CPU-Z shows it r

This laptop is frustrating the    Code of Conduct  policy which you agreed to when joining. DELL-Admin> out of me, it isn't even 5 months old I paid $1200 for this which I think is a pretty expensive price for a laptop that runs slower than the one I was replacing (8yr old Toshiba

I downloaded and installed Dell updates on my new laptop, hit restart, and the dots keep circling and won’t restart for over 2 hours. I can’t shut it down and it won’t complete the restart process. What do I do? Thank you

My Windows 10 Inspiron laptop is running very slow. When viewing Task Manager I noticed that Dell Data Manager is using ~70% CPU consistently.  What is this service and can it be disabled without affecting the system's operation and/or performance?

For the past 6 weeks I have had nothing but problems with my Inspiron 7586 2in1. Purchased a year ago, the issues started in November with the touchpad and cursor disappearing. After little fixes (find drivers, etc), I decided to go the restore to factory settings route. That began the downfall. Fo

Dear community, I have a Dell Latitude 5401 laptop. The battery is 3HWPP, 68Wh, 15.2V. In Dell Power Manager, the battery condition is medium (2 out of 4 dots). If I run a report via cmd powercfg/batteryreport, the design capacity is 68005 mWh, and the full charge capacity is only 32619 mWh. Does it

I have a Dell Inspiron G7 with 16GB 2666 MHz RAM. Would I be able to upgrade it to 32GB 3200MHz or would it not work?

I've got the exact same problem. I unistalled the app, got the My Dell app from the Microsoft Store, no other way to download, it installed. Then it wanted to update!!!! Why the latest version isn't on the Store??? I then have the same problem, starts installing the update states this could take a w

Hello, I tried to update the firmware of my U4021QW from my Apple MBP M1, but it fails after ~1 min with no clear explanation. The utility reports "Update error. See Help for step by step instructions to retry update" I followed the instructions several times, but with no success (disconnect ever

After my System received the latest BIOS Update - Version 1.26 - both the Touch Pad and the Bluetooth Mouse I'm using freeze repeatedly. The freezes are between one second and 10 seconds. Work is not possible. Here's what I did to try and solve the issue: 1) Updating all drivers - didn't work 2) Re

The m16 R1 is a best, theoretically. However, due to some wild graphics issues under Windows, I've had to switch to Linux. Specifically Arch Linux as Ubuntu was NOT working. 1) OpenRGB and AlienFX are unable to control the LED colors and zones on the keyboard. How long until those projects are provi

I have a new Inspiron 13 5310 8GB laptop and noticed the touchpad sometimes stops working for no apparent reason. I don't run many application at once so not sure why? Yet if I plug in a mouse no problems. Any ideas how to fix? Cheers  

I just had my palm rest and touchpad replaced and got it back two days ago. I noticed that the small light bar doesn't light up anymore when charging. Could it be possible that whoever worked on my laptop forgot to reconnect the LEDs somehow? If so, would I be able to fix this myself? I really don't