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I have "Premium" support. My XPS failed in late Dec 2001. After three failed repairs, I was promised a replacement. It is has been several weeks and many calls to Premium Support and still I have not heard anything from the "exchange team." Premium Support (who is very nice) keeps promising that the

My computer Dell Latitute 5420 wifi connection often disconnect that interupting me from working fluently. Please update the driver soon for better using experience. Thank you!

I've seen this issue posted on the web, but no one can say what is going on. I purchased this Dell Laptop back in Febuary of this year. In March I began having this issue where suddenly the keyboard will stop working. I click on shut down and it hangs on a black screen and will not turn off. Only

Hello i am buying a dell OptiPlex 7020 mt and it comes with a 256gb sdd. I want to be able to install a 500gb hdd so i can use both drives but i have no idea on what cables i will need to buy or even how to do it.

Since about two weeks back I noticed that my XPS 17 9700 was dead from time to time and that it always had the Caps-Lock light lit. The screen completely black and no signs of life at all. After a hard reset (holding Power button for a few seconds) and then starting again it always goes to BIOS Mem

Hello, I have recently purchased Dell Latitude E5470 with a keyboard which was supposed to light. The only key that lights on is Caps Lock. I installed the newest version of BIOS and there were options "Keyboard Backlight with AC and battery" but there was not a "Keyboard Illumination" option. I a

We have a user who is using a Lenovo ThinkPad P1 Gen4i laptop that is connected using a USB-C cable to a Lenovo docking station which is connected using a DisplayPort cable to a Dell U4919DW monitor. The laptop will sometimes not display anything on the monitor when it "wakes up" when the user comes

I have an OPTIPLEX 5090. I would like to upgrade the graphics card for gaming. can anyone tell me which graphics cards are the best for the model without requiring a PSU upgrade? and which are the best if i can spare a few bucks for a new PSU?

I recently received my m15 R6 and I was excited to be able to undervolt my CPU to keep temperatures down and prevent thermal throttling. I ran Timespy out of the box and it was indeed running hot and thermal throttling. Unfortunately I made a critical error and I updated my BIOS in Alienware Update.

Hi Everyone, this my first post here. I have an old Dell Dimension 8200 which is in very good shape. Evertything is doing well however it has only 512 MB Ram and it is running on Windows XP. I want to upgrade to Windows10 and therefore I need an additional 512MB Ram (since the requirement for win

Used to boot up in seconds (from where Dell logo appears to Windows 10 login screen appears). now it took almost 2 mins. Drivers / BIOS are up to date. I tried to disable all start-up items, didn't help. I tried to boot from safe mode, yes that helped, took few seconds only. Looked like driver i

How can I claim Dell mouse warranty. When i click help button it's asking for service, express tag where Dell mouse doesn't have that.

Hello, I have been using my WD19S Dell Docking station for a few days and I am running into an issue where while using headphones, the audio will either cut in and out briefly or the audio will disconnect completely until I replug my headphone. I am using a Logitech H570e wired headset. If I plug i

Hello, my computer won't turn on anymore after I closed it for the night. It keeps on blinking with an amber light on a 3-1 pattern. Anyone know a potential fix or what I should do? Thanks.

Hello, I recently bought the XPS 13 Plus 9320 from Dell. I got it August 16 so it hasn’t even been a month of ownership. This problem started yesterday when I did a driver update, When I shutdown the laptop, it turns back on in even when the lid is down and this causes the battery to drain when I co

Hi, Inspiron 3501, less than a year old, Windows 10, all updates installed, all drivers up to date. All of a sudden, it says "no wireless networks available". Device manager has a yellow triangle on the Intel Wireless-AC 9462 Says "Windows has stopped this device because it has reported problems

I recently had issues with a black screen after a reboot which only allowed me to boot up again if I shut down and turned the mains power off then on again but that was finally fixed after resetting the CMOS, replacing the CMOS battery and reseating the GPU and memory. All has been going well for a

So in so games, if I don't have V-Sync turned on through Nvidia Control Panel, I get pixel tears. Could my G-Sync module be bad? Should I return? As far as I know it is only in Hunt Showdown it occurs. I can't replicate the issue on other monitors. But as mentioned, if I turn on V-Sync through Nvidi

Hi I have a 5 year old Inspiron 15 5000 Series (Intel(R)) - 5559 laptop. I was thinking of getting a ultra wide monitor as a second monitor. How can i check if my laptop will support an ultra wide monitor? I cant find what version of HDMI port i have either. Thanks

I have U3821DW (Firmware M2B101) which is on the supported devices list for the DDM for macOS. So I installed this (just released) DDM (Dell Display Manager) macOS. 1.50.0.0039, A00) on both my M1 Mac's. The M1 Mac's are supported and both Mac's are up to date, running the latest macOS Big Sur (v 11