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Hi, I have this frustrating problem after upgrading to Windows 11 (via Windows 11 Upgrade Assistant). After boot up or screen lock, it takes me about an hour to able to input my PIN to login or unlock my notebook. I can not use Ctrl Alt Del or enter Task Manager by any means (note that I was not log
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Vostro
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I bought my Alienware m15 r4 in April 2021 had hard drive failure, Dell sent a service tech that took one of my 512 SSD drives. So here’s what happened I bought a Alienware laptop through Dell because I was told they are the best. Well a few months later I had hard drive failure in early January, wh
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Customer Care
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Precision 7550; i7 10850H CPU @ 2.70GHz; Win 10 Pro Prior to plugging in a WD19TBS, task manager would show my CPU speed varying from 0.8 up to 4.3GHz (or so). Nice and fast. BIOS (1.7.0) shows turbo boost on Plugged in the WD19TBS dock, and the cpu seems stuck at 0.81GHz, no matt
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Precision Mobile Workstations
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Hi all, I know how to remove the monitor from the stand, but I am not sure how should I do to detach the stand riser from the stand base. The manual does not mention that. Any suggestion and ideals are appreciated! Here's a picture of the back of the monitor for reference.
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Monitors
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What storage slots does the m15 R4 come with? I see Dell says it supports one of several configurations, but does that mean there are multiple different laptop chassis with more or less storage than others, or does that mean that those are all of the different mix and match ways I can have storage s
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Alienware
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The Dell G15 5515 I owned having an ... but the region where the device's warranty is registered is in India... Meanwhile here is the order is a Vietnamese, and the place where laptop located is also an Vietnamese. Now the warranty region mismatched with the purchase region and now what sh
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Inspiron
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My Laptop is Inspiron 5567, and I am using windows 10 operating system. My touchpad gestures are not working correctly. When I go to Device Manager, I found that I2C HID Device is not working well. It shows the device cannot start (Code 10) in properties. Can someone please suggest me the solution t
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Inspiron
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Support Assist on Windows 11 Inspiron 16plus 7610 Unable to check for drivers and download updates through Support Assist. Both on computer and on web gives the following error "Unable to download. We're sorry, there's a network delay. Please check your internet connection and try again". Internet
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SupportAssist for PCs
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Hi everybody! I find the "home" and "end" keys in the upper right corner of the keyboard rather annoying. Can I reassign them respectively to "Fn + Left" and "Fn + Right"? I use a Dell XPS 15 9500. Thank you!
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XPS
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I'm getting a protected memory access blocked when Dell.TechHub.Instrumentation.SubAgent.exe tries to access \Device\Harddisk0\DR0. Does anyone from Dell confirm that Dell.TechHub.Instrumentation.SubAgent.exe is not a trojan, explain what it does, and why I should give it access to the har
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SupportAssist for PCs
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I just got the new XPS 15 9510 today. When the computer goes to "sleep" the screen will not come back on. It actually comes on very faintly, but it's so dark you cannot read or see anything except the outline of windows that are open. It's basically completely black. Nothing works to turn it
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XPS
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Yes the 2017 XPS 8920 has TPM2 capability in the BIOS. But DELL is not including the 8920 in their WIN 11 upgradeability for some reason. I ran the WIN 11 system checker, said I needed TPM2 and that my CPU was not compatible. So I reboot my 8920, pressed F2, BIOS popped up. Was able to turn on the T
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Windows General
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Has anyone else had a problem with the hinges on opening and closing Inspiron 15 3000 or similar model causing them to break because the hinge was in a bind ? I bought this model less than two months ago and do not take it anywhere and just opening and closing caused the hinge to break causing plas
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Inspiron
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Hello all, Had weird situation with Latitude 9420 recently where built in speakers not working but headsets working fine. Had temporarily fix the issue by restarting the machine several times. However after a period of time, the issue happens again where the built in laptop speakers stop working,
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Latitude
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Just bought a new U2717D monitor but cannot work out how to lower the height. Can anyone help? Thank you.
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Monitors
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Bought a refurbished Inspiron 5570 last month. It's been working fine until now. Today when I tried to start, it would run diagnostics and say no problem detected. After diagnostics, it says "No bootable devices found". The only option in the screen is Shutdown. In BIOS, it does detect primary HDD.
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Inspiron
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I've had my Dell Inspiron 16 plus for less than a week now. When I power it, the preboot check says fan malfunction with error code 2000-0712. The solution suggested was to check for any obstruction in air vents and update BIOS. Air vents are open and I updated the BIOS. I ran dell hardware diagnost
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Inspiron
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Hello All, I have a 1520 Dell Inspiron that I just put Windows 7 on. I have 3 Base System Devices that are missing drivers. I typed in the #'s trying to see what they were to but had no luck. #1 is has a PNP Device ID of : PCI/VEN_1180&DEV_0592&SUBSYS_01F11028&REV_12/4&
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Laptops General - Locked Topics
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Hello, I bought a new Dell Inspiron 15z touch ultrabook and when I pressed the Power on button, it starts making beeping sound and doesnt start. Screen is totally blank. What to do ? Please help --- Mayur Gala
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Laptops General - Locked Topics
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hi! I have an Inspiron 7501 and i've noticed this error in the bluetooth Device Manager windows : This device has failed and is undergoing a reset. (Code 54). In fact, it happens that my bluetooth mice stop working when this error accurs. Restarting the system solved the problem only temporary. Som
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Networking, Internet, & Bluetooth