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Stuck on dell logo

Hi, About 2 weeks ago I started having a problem where, after sending my laptop to sleep or turning it off the correct way (via the menu), upon turning it back on it gets stuck at the dell logo screen but without the loading circle. After force shutting it down using the power button, it will then

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73K

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Unable to enter bios setup with F2 key on boot

I have the new Inspiron 7000 series laptop, the model number is 7737. I am unable to enter the bios setup menu. I shutdown the computer and then hit the power key and keep tapping the "F2" key, I see the "F2 setup" text on the bottom right corner dislayed and highlighted when I press the f2 key, but

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2.1M

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S2417DG, No signal on display port, solved

On my newly purchased Dell S2417DG, the display port does not work. When I switch to it, the monitor says "No signal" and then goes into sleep mode. (The monitor works when connected via HDMI, but it is a high-Hz Gsync monitor and both features are only available when connected via DisplayPort, so

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712K

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Wish I did not not buy the Inspiron 16 7610

Hi all, After receiving the new Inspiron 7610 from Dell, I have had non-stop trackpad issues that Dell refuses to respond to. This is not a problem specific to my laptop, and has been documented in multiple cases on the internet. It is incredible to me that such a brand new laptop has such a glarin

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30.8K

121

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Studio XPS 8000, no UEFI, worth pursuing?

I have an old Studio XPS 8000 (2009 vintage).Seems to be getting slower to boot with every release of Windows so have looked at ways of speeding it up. Already have an SSD to replace the original HDD but when I was checking out about Windows 11 (not going to work with the Lynffield processor) it men

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1.1K

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Laptop turns on for 3 sec then shuts off

Hi, I have a Dell XPS 14 Z and it turns on for about 3 seconds and then immediately shuts down. The keyboard lights, fan, etc run on but nothing on the screen. Any ideas of what I can do? Laptop is no longer under warranty. Thanks!!!

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652.6K

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Boot from usb option is missing from the bios

I made a live USB with parrotOS, even though the USB is being shown in the quick boot options, it is not been shown as a boot option in the bios. When I try booting from USB through the quick boot options it says that the boot from USB option is not enabled in bios. When I turn off the secure boot a

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scroll in touchpad

I have dell inspiron 3521 ,the scroll property in touch pad does,t work ,Can any one help me .

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128.6K

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Aurora R8, GPU (RTX 2060) manufacturer and model?

Was curious if anyone had an idea what manufacturer and model Dell used for the RTX 2060 in the Aurora R8? Was thinking about making a back plate to hide the pcb in the new case I migrated over too.

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462

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XPS 15 9560, 3 amber, 5 white lights blinking

About a couple of days ago I tried to turn on my XPS which I had use just an hour before but it wouldn't turn on. I noticed that the LED in the from was bilking and repeating a certain pattern (3 Amber and 5 White). went on Dell.com and found a table showing different combinations of Amber and White

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74.6K

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Screen Black After Dell Logo

Spoiler Spoiler   Hello Dell, When I start my laptop, screen goes black after dell logo. F2 and F12 nothing key works only screen black  

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112.7K

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Ethernet does not work when connected to docking station (E-port)

I just bought a Dell E7450 and having issues with Ethernet connection. When I connect Ethernet cable to laptop without docking station it works fine. But when it is connected through Docking station it does not recognize the connection. I have tried swapping the docking station and re-installing the

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The AC power adapter wattage and type cannot be determined

Hello – I could use some help, and know there have been similar posts. I have a Dell Inspiron 15-7569 and have really liked it.  I have not had it that long, but long enough the warranty expired.  Issue: Getting this message when booting up “Alert! The AC power adapter wattage and ty

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681.9K

14

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AW3423DWF, ETA on EOTF firmware fix?

Hello Alienware team, Many people are wondering what is the ETA on the firmware fix that's coming for the AW3423DWF? According to this article on dell website, a firmware update was suppose to be provided in mid February for the source tone map bug in HDR 1000. Alas, we're now March 1st and there's

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22.5K

209

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Ethernet wired connection keeps disconnecting

I recently got a Dell inspirion 5000 series but whenever I connect an ethernet cable it will disconnect from the internet for a second and reconnect regularly. Wifi is ok. It has been checked with different cables but the problem persists. An old laptop works fine. It seems to be a compatibility iss

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527.5K

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Reduce disk space used by SARemediation

Obviously Support Assist exists for a reason and I use it. Disk analysis indicates Support Assist has 84 folders containing a total of 125,310 files  using 23 gigabytes of disk space. That's a massive amount of disk space for the tasks I use it for. Is there a way to reduce its footprint and

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85.1K

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No Audio Output Device Installed

I have Inspiron 15 5567 Windows 10 64 bit . Yesterday my laptop was on sleep for about 2 hours, later when I opened it, the volume symbol on the left at the taskbar had a red cross along side it which showed no audio output device installed. There was no audio at all when I played some videos or son

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221K

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Windows 10 Device Manager Unknown Device ROOT\NET\0001

Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-reported-in-device-manager/m-p/6071628#M388 On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager. They have Device instance pa

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x14 R1, USA to Malaysia ownership transfer

Hi,I bought an x14 R1 in Malaysia. But the online activation shows the 1st owner warranty in USA? So I want to do ownership transfer. What do I need to input for previous owner information.                  

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379

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Inspiron 5570, burn process fails

Greetings, I tried to burn data on Windows 11 but it failed. So, I bought Nero 2019 Platinum that also shows burn process fails- couldn’t perform write as per the attach file and log. I noticed that Microsoft device security blocks other applications including Nero burn rom so I allow it through fir

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