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WD19 dock doesn't output 4K 60Hz on HBR3 system

Hi, I have an Inspiron 7506 (Intel i7-1165G7 with iris xe), a WD19 dock and S2721QS monitor. The Monitor will only display 4K at 30Hz on the WD19 hdmi output, even with no other displays connected. The monitor is connected directly to the WD19 hdmi output with the supplied monitor hdmi cable, the

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2.8K

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Precision 7560 BIOS update bricked

Hi, I have a brand new Precision 7560 (XEON/512GB HDD/32GB) out of the box, ran through Windows updates as part of set up process and identified urgent BIOS update to 1.5.0 (I believe). Laptop restarted and completed Updating Firmware process (Flash Progress reach 100%) - but machine will now not b

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7.1K

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Windows 10 Bluetooth Problem

I see that everyone that upgraded to Windows 10 are having issues with either WLAN or Bluetooth wireless or both. My computer is a Studio 1735 with an upgraded network card and was running Windows 7, 64b OS.  After upgrading to Windows 10 everything worked great except Bluetooth

Question

2.8M

50

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m15 R1, latest Bios Update exe file will not launch

Hey hey, I've been trying to update my bios that was recently released from Dell/Alienware. I have a M15 and the install update is 2.10. I have tried to launch it as administrator, with AVG disabled, and nothing happens after I okay the user account control warning from Windows. I even tried updati

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6.9K

17

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Unable to enable Secure Boot on Dell G5 SE 5505

I am trying to enable Secure Boot on a Dell G5 SE 5505. When I open "Select Secure Mode" it only gives me the option of "Audit Mode".  The BIOS also lists as the Secure Boot Mode currently being in "Audit Mode".  I've tried restoring BIOS defaults, resetting CMOS, reflashing the BIOS to t

Question

5.8K

17

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U2720Q, USB downstream ports when using HDMI cable

I want to use the USB downstream ports on the side of the U2720Q for charging my electronics, but it looks like they don't work when the monitor is connected using HDMI cable (not USB-C). Is this in the spec? I cannot find it in the user's manual...

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1.8K

3

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Precision 7730 stopped working after "support assist" update

Hello everyone. Yesterday I did an update from the "support assist" and all of a sudden my laptop stopped working. It does turn on but it arrives up to the starting screen where we enter the password. Then nothing happens, it stucks. I tried to do a system restore from the safe mode but it is faili

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1.7K

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G15 5511, SA using all my RAM

Hi, My laptop (G15 5511) was slow. So i look in task manager and the SA (SupportAssist) app below was using all my RAM and a lot of CPU: C:\Program Files\Dell\SupportAssistAgent\PCD\SupportAssist\pcdrmemory2.p5x This is the second time i got that. can you say me how to avoid this? First

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71.5K

23

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Boot from usb option is missing from the bios

I made a live USB with parrotOS, even though the USB is being shown in the quick boot options, it is not been shown as a boot option in the bios. When I try booting from USB through the quick boot options it says that the boot from USB option is not enabled in bios. When I turn off the secure boot a

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26K

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Windows 10 Device Manager Unknown Device ROOT\NET\0001

Possibly the same as: https://www.dell.com/community/Precision-Fixed-Workstations/DELL-Precision-T3620-unknown-device-reported-in-device-manager/m-p/6071628#M388 On a Dell Precision T3620 running Windows 10 64-bit (v1803), I see two "Unknown device"s in Device Manager. They have Device instance pa

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273.8K

9

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Closed

Ethernet does not work when connected to docking station (E-port)

I just bought a Dell E7450 and having issues with Ethernet connection. When I connect Ethernet cable to laptop without docking station it works fine. But when it is connected through Docking station it does not recognize the connection. I have tried swapping the docking station and re-installing the

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938.7K

23

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Closed

WavesSysSvc Service Application High CPU Fan Constantly Rus

WavesSysSvc Service Application is running at 25-30% and the fan on the PC is constantly running.  Dell 7490, fresh Windows install.   

Question

138.6K

29

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Closed

Laptop turns on for 3 sec then shuts off

Hi, I have a Dell XPS 14 Z and it turns on for about 3 seconds and then immediately shuts down. The keyboard lights, fan, etc run on but nothing on the screen. Any ideas of what I can do? Laptop is no longer under warranty. Thanks!!!

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652.7K

5

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S2417DG, No signal on display port, solved

On my newly purchased Dell S2417DG, the display port does not work. When I switch to it, the monitor says "No signal" and then goes into sleep mode. (The monitor works when connected via HDMI, but it is a high-Hz Gsync monitor and both features are only available when connected via DisplayPort, so

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712K

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Closed

The AC power adapter wattage and type cannot be determined

Hello – I could use some help, and know there have been similar posts. I have a Dell Inspiron 15-7569 and have really liked it.  I have not had it that long, but long enough the warranty expired.  Issue: Getting this message when booting up “Alert! The AC power adapter wattage and ty

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682.4K

14

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XPS 15 9560, 3 amber, 5 white lights blinking

About a couple of days ago I tried to turn on my XPS which I had use just an hour before but it wouldn't turn on. I noticed that the LED in the from was bilking and repeating a certain pattern (3 Amber and 5 White). went on Dell.com and found a table showing different combinations of Amber and White

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74.7K

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Closed

No Audio Output Device Installed

I have Inspiron 15 5567 Windows 10 64 bit . Yesterday my laptop was on sleep for about 2 hours, later when I opened it, the volume symbol on the left at the taskbar had a red cross along side it which showed no audio output device installed. There was no audio at all when I played some videos or son

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221K

14

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Community Accepted Solution

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Closed

Reduce disk space used by SARemediation

Obviously Support Assist exists for a reason and I use it. Disk analysis indicates Support Assist has 84 folders containing a total of 125,310 files  using 23 gigabytes of disk space. That's a massive amount of disk space for the tasks I use it for. Is there a way to reduce its footprint and

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85.3K

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x14 R1, USA to Malaysia ownership transfer

Hi,I bought an x14 R1 in Malaysia. But the online activation shows the 1st owner warranty in USA? So I want to do ownership transfer. What do I need to input for previous owner information.                  

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379

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Closed

Inspiron 5570, burn process fails

Greetings, I tried to burn data on Windows 11 but it failed. So, I bought Nero 2019 Platinum that also shows burn process fails- couldn’t perform write as per the attach file and log. I noticed that Microsoft device security blocks other applications including Nero burn rom so I allow it through fir

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