Customer Care

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• Account reactivation

  Started By

  J

  Jackalos

  Dec 22, 2025

  Customer Care

  Last response by

  DELL-Cares

  9 months ago

  12

  0

  1

• Horrendous Customer Service

  Started By

  D

  drawn_games

  Dec 22, 2025

  Customer Care

  Last response by

  bernado

  5 months ago

  25

  0

  5

• Tech Direct Account Deactivated

  Started By

  C

  ChrisW58

  Dec 22, 2025

  Customer Care

  ChrisW58

  updated

  9 months ago

  22

  0

  0

• Where to escalate about shipment that never arrived?

  Started By

  R

  romanpatel1

  Dec 22, 2025

  Customer Care

  Last response by

  ejn63

  9 months ago

  27

  0

  3

• Order still not turning up a month after it was supposed too

  Started By

  C

  Checksout

  Dec 22, 2025

  Customer Care

  Last response by

  Chuck71

  9 months ago

  23

  0

  2

• I have lost my wireless mouse dongle, which I’m unable to use the mouse.

  Solved

  Started By

  KM

  Kalyan Mahimaluru

  Dec 21, 2025

  Customer Care

  Last response by

  ejn63

  9 months ago

  96

  0

  4

• Thank you Dell

  Started By

  D

  Deena12345

  Dec 21, 2025

  Customer Care

  Last response by

  DELL-Cares auto response

  9 months ago

  13

  0

  1

• My account is showing in Canada but I'm in the US

  Started By

  C

  candyland222

  Dec 21, 2025

  Customer Care

  Last response by

  DELL-Cares

  9 months ago

  46

  0

  4

• Payment Issue/Order Cancellation

  Started By

  DS

  Don Sillas

  Dec 21, 2025

  Customer Care

  Last response by

  Don Sillas

  9 months ago

  33

  0

  2

• Amex Dell credit

  Started By

  V

  voyager_19721

  Dec 20, 2025

  Customer Care

  Last response by

  voyager_19721

  9 months ago

  30

  0

  2

• can you call me?

  Started By

  U

  user_59f10e

  Dec 20, 2025

  Customer Care

  user_59f10e

  updated

  9 months ago

  16

  0

  0

• Gift Card on Checkout

  Started By

  J

  julia30041

  Dec 20, 2025

  Customer Care

  Last response by

  DELL-Cares auto response

  9 months ago

  34

  0

  1

• Request for Authorization Code for GeM Portal

  Started By

  U

  user_38ed74

  Dec 20, 2025

  Customer Care

  user_38ed74

  updated

  9 months ago

  43

  0

  0

• Unwanted rewards redemption not credited back to my account

  Started By

  C

  crispness

  Dec 20, 2025

  Customer Care

  Last response by

  DELL-Cares auto response

  9 months ago

  12

  0

  1

• Weird subscriptions added to my account - unable to remove or cancel - unable to talk to an agent

  Started By

  R

  Resurrection

  Dec 19, 2025

  Customer Care

  Last response by

  DELL-Cares

  9 months ago

  15

  0

  1