Customer Care

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• Loyal customer — request for one-time reinstatement of expired Dell Rewards

  Started By

  A

  Alaw1

  May 12, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  4 months ago

  3

  0

  1

• Urgent Escalation Required – Poor Dell Repair Delay and No Clear Resolution

  Started By

  JH

  Jawad Hassan

  May 11, 2026

  Customer Care

  Last response by

  Jawad Hassan

  4 months ago

  64

  0

  5

• Dell XPS 15 9530 - 2 motherboard replacements in less than 2 years?? Ridiculous

  Started By

  S

  shuffle

  May 11, 2026

  Customer Care

  Last response by

  shuffle

  3 months ago

  57

  0

  2

• Fake Bill

  Started By

  R

  rohitkaushik5a5405

  May 11, 2026

  Customer Care

  Last response by

  DELL-Cares

  4 months ago

  2

  0

  1

• Warranty

  Started By

  L

  Lehugh

  May 8, 2026

  Customer Care

  Last response by

  Lehugh

  4 months ago

  14

  0

  2

• unrecognized charge

  Started By

  R

  rociogdelvalle

  May 8, 2026

  Customer Care

  Last response by

  rociogdelvalle

  4 months ago

  2

  0

  2

• Broken laptop despite two 'repairs'

  Started By

  GC

  GT-C

  May 8, 2026

  Customer Care

  Last response by

  GT-C

  3 months ago

  67

  0

  7

• Dell Tower Plus EBT2250 - Worst System and Support Ever!!

  Started By

  Y

  YunusUK

  May 8, 2026

  Customer Care

  Last response by

  ejn63

  4 months ago

  5

  0

  1

• I bought 2 laptops in 3 years and after each 1.5 year, it is broken a the same place.

  Started By

  HH

  Huy Ha

  May 8, 2026

  Customer Care

  Huy Ha

  updated

  4 months ago

  8

  0

  0

• Extremely Poor Service

  Started By

  R

  Renmus

  May 7, 2026

  Customer Care

  Last response by

  DELL-Cares

  4 months ago

  7

  0

  1

• HR CONNECT FOR EX EMPLOYEE

  Started By

  A

  ami2v

  May 7, 2026

  Customer Care

  Last response by

  DELL-Cares auto response

  4 months ago

  6

  0

  1

• 16X Aurora AC16251, lack of response and blockage in Dell Support Case

  Started By

  M

  mahg14

  May 5, 2026

  Customer Care

  mahg14

  updated

  4 months ago

  12

  0

  0

• Serious Service Declines at Dell and Major Issues with Comenity Bank

  Started By

  P

  PHAGUE1270

  May 5, 2026

  Customer Care

  Last response by

  mattewcarter

  2 months ago

  43

  0

  1

• Flipkart, warranty date discrepancy

  Started By

  P

  PriyankaDas

  May 5, 2026

  Customer Care

  Last response by

  DELL-ChrisM2

  4 months ago

  11

  0

  4

• Business Critical Escalation – Escalation Manager Assignment Requested

  Started By

  K

  karthikpandi

  May 5, 2026

  Customer Care

  karthikpandi

  updated

  5 months ago

  14

  0

  0