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Dell Rewards is a free way to unlock fantastic perks and get valuable rewards for using Dell.ca to shop the tech you love. Joining Dell Rewards in Canada lets you earn points on Dell purchases which can be redeemed in Canada for dollars-off your next great Dell purchase, special offers and more. Dollars-off will be in the form of rebates called 'Dell Dollars'. Earn points easily by buying products at Dell.ca or by visiting the Dell Rewards Store and playing fun instant-win games for a chance at points. You can even earn points just for simple Dell Rewards activities like filling out your profile. Plus, you get member-only offers for extra savings.
Becoming a Dell Rewards member is easy! -Visit https://www.dell.com/en-ca/lp/dell-rewards, click “register now” to create a new My Account, and check the box to register for Dell Rewards, or -Tell your phone or chat rep that you would like to join. Your phone or chat rep will support you with creating a My account if needed and your registration for the program. Already have a Dell.ca My Account? Simply click "join for free" in the Dell Rewards box located in the upper right corner on the My Account homepage to opt in to the Dell Rewards program when you’re logged in - you’ll receive a welcome email to confirm your membership. Be sure to check your junk/spam folder. If you want to participate in the Dell Reward program of multiple countries, you must have or create a My Account in each country using a different email address for each. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.
There is no fee to join and no ongoing membership fee.
No, Dell Rewards and My Account are not the same, however Dell Rewards members use My Account to track their rewards. Customers must create a My Account when registering for Dell Rewards. For customers who already have a My Account, Dell Rewards registration and benefits are available through your My Account.
Simply log in to your Dell My Account and you'll earn points on qualifying purchases from Dell, plus any extra points offered for participating in activities in the Dell Rewards program, such as filling out your profile. Offline purchases are also elibigle to earn points; just make sure you use the same email address that you used to register for Dell Rewards.
We make every effort to quickly post your points to your My Account. Typically this happens within 30 business days after your order's ship date. During peak seasonal periods, please allow for an additional 5-10 business days or longer for points to post.
You need to have earned a minimum of 1,000 points in order to convert these to $10 in Dell Dollars. Dell Dollars are issued in $10 increments.
You can earn a maximum of 100,000 points in a 3-month period based on Dell's fiscal calendar. Dell's fiscal calendar begins in February.
You can convert points to Dell Dollars and apply that to your purchase directly from your cart if you are logged in to Dell My Account. Or you can access the Dell Rewards Store (via Dell My Account and then the Dell Rewards tab). There, you can redeem your points online for a Dell Dollars or opt to call in to use your points. Points can be redeemed for Dell Dollars in $10 increments.
Yes, you may access member-only benefits in the “Benefits” section of My Account>Dell Rewards as well as via Dell Rewards email communications. No points required; please enjoy benefits just for being a member. For Dell benefits, simply copy and paste the coupon code at Dell.com checkout. For Partner benefits, complete the checkout process through the Partner website.
There's a lot of payment flexibility, and Dell Rewards members earn points with most payment methods for purchases on Dell.ca. However, there are three payment methods ineligible to earn Dell Rewards points: 1) Promo eGift Cards, 2) any balance paid with redeemed Dell Dollars, and 3) any portion of a transaction paid with a special offer. Multiple payment methods may be used for one purchase, but you will only earn Rewards on the amount of the balance paid with an eligible payment method. Additionally, exchange and concession orders may not be eligible.
Your points are calculated before tax.
No. Dell Outlet orders are not eligible to earn points.
Certain third-party products are not eligible to earn points. Eligible third-party products will show the Dell Rewards points that can be earned if purchased.
Absolutely! Just let your rep know that you're a Dell Rewards member. For offline purchases, the order must be placed using the same email as your Dell Rewards account.
Yes, your Rewards will expire after one-year of inactivity. Points and Dell Dollars will each have a different expiration date based on the date they are issued. Rewards Points and Dell Dollars will expire following one-year of inactivity during which you have not received or exchanged any points or Dell Dollars, as applicable. An expiration notice will be sent specifying the date of Points or Dollars expiry at least 30 days, but not more than 60 days before the date of expiration. The expiration will show on your account on the 15th day of the month after expiration.
Yes, Dell Dollars are issued in $10 increments. For example, if you redeem 1000 points, you will receive a $10 Dell Dollars. If you redeem 4000 points, you will receive $40 Dell Dollars.
If you only use a portion of your Dell Dollars amount, the remainder is still available to use on another exciting Dell purchase until the expiration date of your remaining Dell Dollars balance.
Yes, just let your rep know you have Dell Rewards points you would like to convert to a Dell Dollars.
Returned or cancelled purchases will be refunded according to the way they were paid. Any portion of the purchase using Dell Dollars will be automatically returned to the member’s Dell Dollars balance. The value of any Special Offers will need to be returned manually. Members should contact Customer Care at 866-640-3355 to have the Special Offer value applied to their replacement order or corresponding points returned to their Rewards Points balance.
Occasionally, your welcome email will fall into your junk or spam folders. Be sure to check the inbox of the email address you used to register with Dell Rewards.
At Dell.ca, select “My Account.” Then select “Forgot my password” from the drop-down menu. Insert the email address you used to create your My Account and register for Dell Rewards and click “Reset Password.” You will receive a prompt to reset your password via email.
While signed onto your My Account at Dell.ca, you can select “customer information” under “My Account Settings” to update your Dell Rewards account preferences.
No, due to program and currency variations, having an account in multiple countries is not possible. Please enroll in the country in which you reside.
To cancel your membership, log in to your MyAccount, navigate to Account Setting > Manage Communications. You will be able to opt out of the Dell Rewards program from this page. Please note you will no longer earn Rewards points on future purchases and access to other program benefits will be removed. If you cancel your membership in error, you can recover your Dell Rewards Account by clicking any Dell Rewards “Join for Free” link on Dell.com and re-registering for the program using the same email address you were previously enrolled with. Any Rewards still tied to your account will have maintained their previous expiration dates.
No. The Dell Rewards points are earned on each individual order, so registering multiple email addresses won’t allow duplicate points.
No. Dell Rewards accounts are unique to individual email addresses and cannot be combined or transferred.
No. Dell Rewards points and other program benefits will only apply to purchases placed at the time of or after program enrollment.
Please check the Dell Rewards tab after logging in to Dell MyAccount.
These are limited-time offers where members can redeem points and get a better savings percentage off than regular Dell customers.
In your Dell Rewards account, you can access exclusive games and play to win points.
Earn points just by interacting with the Dell Rewards program for simple activities like filling out your profile.
If you still have questions after reviewing our FAQs, please visit the Dell Order Support website at www.dell.com/orders.
You can reach out to firstname.lastname@example.org.
To receive points on your purchase, you must use the email address you registered with as your "billing" email address.
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