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Members get access to Dell’s TechDirect solution. TechDirect empowers IT experts by speeding up and simplifying IT maintenance. IT consultants can manage their technology, train their stakeholders and support end-users from a single online self-service account, as well as receiving faster issue resolution through proactive and predive remote diagnosis.
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1. PurposeThese terms and conditions (the “Terms”) describe the benefits, criteria, conditions, requirements and rules of membership and participation in the Dell Experts Network (the "Network"). By registering and participating in the Network, you agree to these Terms, which may be updated from time to time without prior notice. Dell reserves the right to modify or discontinue the Network at any time and for any reason.2. Network OverviewThe Dell Experts Network was created to reward and educate IT Consultants and Service Providers (“Network Members”) who refer acquisition customers to Dell. Network Members are eligible for rebates on qualifying purchases and have access to dedicated sales support on Dell technology, products and services.Acquisition CustomerAn acquisition customer is one who has not purchased with Dell Technologies in the past twelve months (12 months) and is not actively engaging with a Dell Technologies salesperson.3. Eligibility and Participation RequirementsThe Dell Experts Network and associated benefits are available only to individuals who meet the criteria for Network membership as defined by Dell in its sole discretion. To qualify for the Network and Network benefits as a Network Member, you must be an individual professional who provides information technology consultancy services to individuals or legal entities in the private sector with up to ninety-nine (99) employees (“Small Business Customers”). To participate, you must accept these Dell Expert Network Membership Terms. If you meet the Network requirements, Dell will enroll you in the Network and you will receive a welcome email and member ID confirming your acceptance to the Network.The following categories are ineligible for Network membership:
Dell Fiscal CalendarThe fiscal quarters shall be three (3) month periods being February 1 of each year (Feb, Mar and Apr = Q1, May, Jun and Jul = Q2, Aug, Sept and Oct = Q3, Nov, Dec and Jan = Q4).5. Purchase of Dell Products
5.1 Your purchase of the Dell Products and Services shall not be for resale, except as otherwise approved in writing by Dell.5.2 In the event of pre-approved resale of the Dell Products and Services, You shall (i) only sell to the end-customers that have been informed to Dell (ii) immediately inform Dell on cancellation of any order by the end-customers specified to Dell (iii) not route the order to any other end-customer without Dell’s written consent. Any violation/leakage taking place due to non-adherence of this clause by the Partner will lead to immediate termination of the Agreement under Dell’s sole discretion and any other legal action against the Partner by Dell. This agreement is only for B2B purchase. This agreement does not support any stock and sell. Under no circumstance is reselling allowed. In case of any cancelled orders, no resale to different end customer to be done without written approval from Dell.5.3 You shall not appoint any sole proprietary concern, or an individual doing business related to IT products or a partnership firm, or a company which places a back to back order on You basis a purchase order received from a customer (“Reseller”).5.4 Partner shall ensure that all requisite documentation for executing an order is submitted to Dell before the shipment of Products to Partner. Stock and Sell is not allowed under this Agreement. In case of all Orders the following shall be implemented:
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