DRIVING BUSINESS BENEFITS FOR FINANCIAL SERVICES ORGANISATIONS THROUGH IT INNOVATION

In an increasingly challenging customer environment IT needs to support and even drive the innovation agenda within financial services companies, helping organisations to retain existing customers and attract new ones. IDC surveyed VCE customers to identify the business value they achieved by deploying Vblock Systems. This paper looks at benefits IDC identified in using Vblock Systems including:

• Boost in innovation: tripled the percentage of IT staff time spent in business enablement (205%) and nearly tripled the percentage of budget dedicated to new initiatives (175%)

• Improved customer experience: increased the percentage of fully functional business applications available to mobile users by 200%

• Increased agility: sped up the time to market for new services by 77%

• Cost savings: achieved total annual business benefits of $1.2 million to $7.7 million ($956 per employee)