HEROES PURCHASE PROGRAM
HEROES PURCHASE PROGRAM Exclusive Discounts on PCs & Electronics
Exclusive discounts for military, first responders, and medical workers.
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Create a Dell Account
Step 2
Register for Dell Rewards
Step 3
Verify member status
Step 4
Save up to 10% extra
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Dell Military Discount FAQs
· Who is eligible: Active-duty U.S. military members, veterans, and retirees who complete verification through SheerID.
· Where you can use it: The Dell military discount is valid only for purchases made directly on Dell.com.
· How to get it: Create or sign in to your Dell account, register for Dell Rewards, and verify your military status with SheerID from your account’s membership section.
· How it’s applied: Once verified, your Dell military discount is automatically applied to eligible products in your Dell.com cart at checkout.
· Product and transaction limits: Up to two eligible products per transaction, and up to two transactions per year per eligible customer.
· Coupons and offers: Can be combined with select offers, but cannot be stacked with other Dell coupons. Some PCs, electronics, accessories, warranties, gift cards, clearance and limited-quantity deals are excluded.
· Verification time: Verification is usually almost instant; document review (when required) typically takes about 20 minutes in the United States.
· Help: For verification issues, contact SheerID via their Help Center. For Dell purchase/discount issues in the U.S., please contact sales – Contact Us
The Dell military discount in the United States is available to eligible active-duty military members, veterans, and retirees who verify their eligibility through SheerID and shop on Dell.com.
· Active-duty military: Current members of the U.S. Armed Forces.
· Veterans: Former members of the U.S. Armed Forces.
· Retirees: Retired members of the U.S. Armed Forces.
If you qualify and complete verification, you can use the Dell military discount on eligible purchases on Dell.com.
To receive your Dell military discount when you shop on Dell.com, sign in to your Dell account, register for Dell Rewards, verify your military status through SheerID, and then shop eligible products. Your discount will be automatically applied at checkout.
- Sign in or create a Dell account.
Go to Dell.com and sign in to your Dell My Account, or create a new account if you do not already have one. - Register for Dell Rewards.
During account creation, select the Dell Rewards option to register and start earning rewards on eligible purchases. - Verify your military status.
In your account’s membership section, select the military discount program and complete the SheerID verification process.
Once your military status is verified, your Dell military discount will be automatically applied to eligible products in your Dell.com cart at checkout.
No. If you already have a Dell account, you do not need to create a new one. Simply sign in to your existing Dell account and complete the military verification steps on the membership tab to activate your Dell military discount.
To get verified for the Dell military discount, you must sign in to your Dell account, open the military discount program in the membership section, and complete the SheerID verification form, including any requested documentation.
1. Sign in to or create your Dell My Account on Dell.com.
2. Go to the membership tab and select the military discount program.
3. Click Verify to open the SheerID verification form.
4. Provide the requested personal information. Make sure your name and other details match your official documents.
5. Upload documents if SheerID requests them to confirm your eligibility.
6. Submit the form and wait for SheerID to process your verification.
SheerID is a third-party verification service that confirms your eligibility for the Dell military discount. SheerID uses a secure process to verify your active-duty, veteran, or retiree status based on the information and documentation you provide.
You can learn more about their process on the SheerID Military FAQ page and reach out to the SheerID Help Center if you have questions about your verification.
If your Dell military discount verification is pending or has failed, the best way to get help is through SheerID, since they process the verification.
· Review the SheerID Military FAQ for common verification questions.
· Visit the SheerID Help Center if you need to submit additional documentation or ask about your verification status.
If you still have issues using your discount on Dell.com after SheerID has confirmed your eligibility, please contact our sales team – Contact Us
In most cases, verification for the Dell military discount through SheerID is almost instantaneous. Occasionally, SheerID may need to review your documents manually, which typically takes about 20 minutes in the United States.
The Dell military discount is applied to eligible products in your Dell.com cart and may not appear on every product listing page. If you do not see your discount at checkout:
· Make sure you are signed in to your verified Dell account.
· Confirm that your military status has been successfully verified through SheerID.
· Check that the items in your cart are eligible products for the Dell military discount.
The Dell military discount can be combined with select offers but cannot be stacked with other Dell coupons. Limited quantity deals, certain order codes, clearance offers, warranties, gift cards, and some PCs, electronics, and accessories are excluded from the military discount.
Always review the offer details in your Dell.com cart at checkout to see which promotions apply.
Yes. The Dell military discount is valid for up to two eligible products per transaction and up to two transactions per year per eligible customer when you shop on Dell.com.
No. The Dell military discount is only valid for purchases made directly on Dell.com. Other retailers, even if they sell Dell products, do not accept the Dell military discount.
If you are having trouble completing a purchase with your Dell military discount on Dell.com, please contact our sales team via Contact Us for assistance with your order and discount.
If you have questions not covered in this FAQ:
· For verification-related questions, contact SheerID customer service via the SheerID Help Center.
· For discount or purchase‑related questions on Dell.com, please contact our sales team via – Contact Us
Dell Rewards is a free loyalty program that lets you earn points on eligible Dell.com purchases in the United States, which can be redeemed as Dell Dollars toward future Dell purchases.
As a Dell Rewards member, you can:
· Earn points on eligible Dell purchases on Dell.com.
· Redeem points for Dell Dollars, which provide dollars-off your next Dell purchase in the United States.
· Receive member-only offers and special promotions for extra savings.
· Earn points through simple Dell Rewards activities, such as completing your profile or engaging with select Dell.com experiences and instant-win games.
Joining Dell Rewards is free for U.S. customers and can be done when you create or sign in to your Dell account on Dell.com.
Dell First Responder Discount FAQs
· Who is eligible: U.S. police, firefighters, emergency medical technicians (EMTs), and search and rescue professionals who complete verification through SheerID.
· Where you can use it: The Dell first responder discount is valid only for purchases made directly on Dell.com.
· How to get it: Create or sign in to your Dell account, register for Dell Rewards, and verify your first responder status with SheerID from your account’s membership section.
· How it’s applied: Once verified, your Dell first responder discount is automatically applied to eligible products in your Dell.com cart at checkout.
· Product and transaction limits: Up to two eligible products per transaction, and up to two transactions per year per eligible customer.
· Coupons and offers: Can be combined with select offers, but cannot be stacked with other Dell coupons. Certain PCs, electronics, accessories, warranties, gift cards, clearance and limited‑quantity deals, and specific order codes are excluded.
· Verification time: Verification is usually almost instant; when document review is needed, it typically takes about 20 minutes in the United States.
· Help: For verification issues, contact SheerID via their Help Center. For Dell purchase/discount issues in the U.S., please contact sales – Contact Us
The Dell first responder discount in the United States is available to eligible police, firefighters, emergency medical technicians (EMTs), and search and rescue professionals who verify their status through SheerID and shop on Dell.com.
· Police: Law enforcement officers serving in eligible U.S. agencies.
· Firefighters: Professional or volunteer firefighters serving U.S. communities.
· Emergency Medical Technicians (EMTs): EMTs and similar emergency medical personnel.
· Search and rescue professionals: Qualified search and rescue professionals.
If you qualify and complete verification, you can use the Dell first responder discount on eligible purchases on Dell.com.
To receive your Dell first responder discount when you shop on Dell.com, sign in to your Dell account, register for Dell Rewards, verify your first responder status through SheerID, and then shop eligible products. Your discount will be automatically applied at checkout.
- Sign in or create a Dell account.
Go to Dell.com and sign in to your Dell My Account, or create a new account if you do not already have one. - Register for Dell Rewards.
During account creation, select the Dell Rewards option to register and start earning rewards on eligible purchases. - Verify your first responder status.
In your account’s membership section, select the first responder discount program and complete the SheerID verification process.
Once your first responder status is verified, your Dell first responder discount will be automatically applied to eligible products in your Dell.com cart at checkout
No. If you already have a Dell account, you do not need to create a new one. Simply sign in to your existing Dell account and complete the first responder verification steps on the membership tab to activate your Dell first responder discount.
To get verified for the Dell first responder discount, you must sign in to your Dell account, open the first responder discount program in the membership section, and complete the SheerID verification form, including any requested documentation.
1. Sign in to or create your Dell My Account on Dell.com.
2. Go to the membership tab and select the first responder discount program.
3. Click Verify to open the SheerID verification form.
4. Provide the requested personal information. Make sure your name and other details match your official documents.
5. Upload documents if SheerID requests them to confirm your eligibility.
6. Submit the form and wait for SheerID to process your verification.
SheerID is a third‑party verification service that confirms your eligibility for the Dell first responder discount. SheerID uses a secure process to verify your status as a police officer, firefighter, EMT, or search and rescue professional based on the information and documentation you provide.
You can learn more about their process on the SheerID First Responder FAQ page and reach out to the SheerID Help Center if you have questions about your verification.
If your Dell first responder discount verification is pending or has failed, the best way to get help is through SheerID, since they process the verification.
· Review the SheerID First Responder FAQ for common verification questions.
· Visit the SheerID Help Center if you need to submit additional documentation or ask about your verification status.
If you still have issues using your discount on Dell.com after SheerID has confirmed your eligibility, please contact our sales team – Contact Us
In most cases, verification for the Dell first responder discount through SheerID is almost instantaneous. Occasionally, SheerID may need to review your documents manually, which typically takes about 20 minutes in the United States.
The Dell first responder discount is applied to eligible products in your Dell.com cart and may not appear on every product listing page. If you do not see your discount at checkout:
· Make sure you are signed in to your verified Dell account.
· Confirm that your first responder status has been successfully verified through SheerID.
· Check that the items in your cart are eligible products for the Dell first responder discount.
The Dell first responder discount can be combined with select offers but cannot be stacked with other Dell coupons. Limited quantity deals, certain order codes, clearance offers, warranties, gift cards, and some PCs, electronics, and accessories are excluded from the first responder discount.
Always review the offer details in your Dell.com cart at checkout to see which promotions apply.
Yes. The Dell first responder discount is valid for up to two eligible products per transaction and up to two transactions per year per eligible customer when you shop on Dell.com.
No. The Dell first responder discount is only valid for purchases made directly on Dell.com. Other retailers, even if they sell Dell products, do not accept the Dell first responder discount.
If you are having trouble completing a purchase with your Dell first responder discount on Dell.com, please contact our sales team at Contact Us for assistance with your order and discount.
If you have questions not covered in this FAQ:
· For verification‑related questions, contact SheerID customer service via the SheerID Help Center.
· For discount or purchase‑related questions on Dell.com, please contact our sales team – Contact Us
Dell Rewards is a free loyalty program that lets you earn points on eligible Dell.com purchases in the United States, which can be redeemed as Dell Dollars toward future Dell purchases.
As a Dell Rewards member, you can:
· Earn points on eligible Dell purchases on Dell.com.
· Redeem points for Dell Dollars, which provide dollars‑off your next Dell purchase in the United States.
· Receive member‑only offers and special promotions for extra savings.
· Earn points through simple Dell Rewards activities, such as completing your profile or engaging with select Dell.com experiences and instant‑win games.
Joining Dell Rewards is free for U.S. customers and can be done when you create or sign in to your Dell account on Dell.com.
Dell Medical Worker Discount FAQs
· Who is eligible: U.S. doctors, nurses, and other eligible healthcare workers who complete verification through SheerID.
· Where you can use it: The Dell medical worker discount is valid only for purchases made directly on Dell.com.
· How to get it: Create or sign in to your Dell account, register for Dell Rewards, and verify your medical worker status with SheerID from your account’s membership section.
· How it’s applied: Once verified, your Dell medical worker discount is automatically applied to eligible products in your Dell.com cart at checkout.
· Product and transaction limits: Up to two eligible products per transaction, and up to two transactions per year per eligible customer.
· Coupons and offers: Can be combined with select offers, but cannot be stacked with other Dell coupons. Certain PCs, electronics, accessories, warranties, gift cards, clearance and limited‑quantity deals, and specific order codes are excluded.
· Verification time: Verification is usually almost instant; when document review is needed, it typically takes about 20 minutes in the United States.
· Help: For verification issues, contact SheerID via their Help Center. For Dell purchase/discount issues, email mpp.register@dell.com.
The Dell medical worker discount in the United States is available to eligible doctors, nurses, and other healthcare workers who verify their status through SheerID and shop on Dell.com.
· Doctors: Licensed physicians and similar medical professionals.
· Nurses: Registered nurses and other qualifying nursing professionals.
· Other healthcare workers: Additional eligible medical and healthcare staff as defined by the program.
If you qualify and complete verification, you can use the Dell medical worker discount on eligible purchases on Dell.com.
To receive your Dell medical worker discount when you shop on Dell.com, sign in to your Dell account, register for Dell Rewards, verify your medical worker status through SheerID, and then shop eligible products. Your discount will be automatically applied at checkout.
- Sign in or create a Dell account.
Go to Dell.com and sign in to your Dell My Account, or create a new account if you do not already have one. - Register for Dell Rewards.
During account creation, select the Dell Rewards option to register and start earning rewards on eligible purchases. - Verify your medical worker status.
In your account’s membership section, select the medical worker discount program and complete the SheerID verification process. - Shop and check out on Dell.com.
Once your medical worker status is verified, your Dell medical worker discount will be automatically applied to eligible products in your Dell.com cart at checkout.
- Sign in or create a Dell account.
No. If you already have a Dell account, you do not need to create a new one. Simply sign in to your existing Dell account and complete the medical worker verification steps on the membership tab to activate your Dell medical worker discount.
To get verified for the Dell medical worker discount, you must sign in to your Dell account, open the medical worker discount program in the membership section, and complete the SheerID verification form, including any requested documentation.
1. Sign in to or create your Dell My Account on Dell.com.
2. Go to the membership tab and select the medical worker discount program.
3. Click Verify to open the SheerID verification form.
4. Provide the requested personal information. Make sure your name and other details match your official documents.
5. Upload documents if SheerID requests them to confirm your eligibility.
6. Submit the form and wait for SheerID to process your verification.
SheerID is a third‑party verification service that confirms your eligibility for the Dell medical worker discount. SheerID uses a secure process to verify your status as a doctor, nurse, or other healthcare worker based on the information and documentation you provide.
You can learn more about their process on the SheerID Medical FAQ page and reach out to the SheerID Help Center if you have questions about your verification.
If your Dell medical worker discount verification is pending or has failed, the best way to get help is through SheerID, since they process the verification.
· Review the SheerID Medical FAQ for common verification questions.
· Visit the SheerID Help Center if you need to submit additional documentation or ask about your verification status.
If you still have issues using your discount on Dell.com after SheerID has confirmed your eligibility, please contact our sales team – Contact Us
In most cases, verification for the Dell medical worker discount through SheerID is almost instantaneous. Occasionally, SheerID may need to review your documents manually, which typically takes about 20 minutes in the United States.
The Dell medical worker discount is applied to eligible products in your Dell.com cart and may not appear on every product listing page. If you do not see your discount at checkout:
· Make sure you are signed in to your verified Dell account.
· Confirm that your medical worker status has been successfully verified through SheerID.
· Check that the items in your cart are eligible products for the Dell medical worker discount.
The Dell medical worker discount can be combined with select offers but cannot be stacked with other Dell coupons. Limited quantity deals, certain order codes, clearance offers, warranties, gift cards, and some PCs, electronics, and accessories are excluded from the medical worker discount.
Always review the offer details in your Dell.com cart at checkout to see which promotions apply.
Yes. The Dell medical worker discount is valid for up to two eligible products per transaction and up to two transactions per year per eligible customer when you shop on Dell.com.
No. The Dell medical worker discount is only valid for purchases made directly on Dell.com. Other retailers, even if they sell Dell products, do not accept the Dell medical worker discount.
If you are having trouble completing a purchase with your Dell medical worker discount on Dell.com, please contact our sales team via Contact Us for assistance with your order and discount.
If you have questions not covered in this FAQ:
· For verification‑related questions, contact SheerID customer service via the SheerID Help Center.
· For discount or purchase‑related questions on Dell.com, please contact our sales team via – Contact Us
Dell Rewards is a free loyalty program that lets you earn points on eligible Dell.com purchases in the United States, which can be redeemed as Dell Dollars toward future Dell purchases.
As a Dell Rewards member, you can:
· Earn points on eligible Dell purchases on Dell.com.
· Redeem points for Dell Dollars, which provide dollars‑off your next Dell purchase in the United States.
· Receive member‑only offers and special promotions for extra savings.
· Earn points through simple Dell Rewards activities, such as completing your profile or engaging with select Dell.com experiences and instant‑win games.
Joining Dell Rewards is free for U.S. customers and can be done when you create or sign in to your Dell account on Dell.com.