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Dell PowerEdge: Unable to Save IPv4 and IPv6 DHCP Network Settings (SWC0001) on 14G Servers

Summary: 14G Lifecycle Controller Network Stack does not have option to disable IPv4/IPv6 Network Protocols.

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Symptoms

14G PowerEdge Server Lifecycle Controller will display "Unable to save the IPv6 network settings (SWC0001") when IPv4 or IPv6 DHCP provider is not available.
 

SLN308584_en_US__114G-SWC0001-IPv6-Error

The complete error message is:

Critical: Unable to save the IPv6 network settings. (SWC0001)

Recommended Action:

Verify the network cable is connected and retry the operation. If the problem persists:

  1. Turn off the system and disconnect the power cord.
  2. Wait for 5 seconds.
  3. Reconnect the power cord, turn on the system, and retry the operation.
 

Solution

14G Lifecycle Controller Network Stack does not have option to disable IPv4/IPv6 Network Protocols.
Due to this network stack limitation, there is not an option to disable either network protocol from the Lifecycle Controller User Interface. This error message can be safely ignored if there is not a DHCP provider for the protocol triggering error. This is working as designed.

SLN308584_en_US__214G-LCC-IPv6-Address-Source

 

 

 

Cause

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Resolution

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Affected Products

PowerEdge C6420, PowerEdge FC640, PowerEdge M640, PowerEdge M640 (for PE VRTX), PowerEdge R440, PowerEdge R540, PowerEdge R640, PowerEdge R740, PowerEdge R740XD, PowerEdge R940, PowerEdge T440, PowerEdge T640