Dell MS3220 wired Laser Mouse Usage and Troubleshooting guide


Dell MS3220 wired Laser Mouse Usage and Troubleshooting guide



The following article provides information about the Dell MS3220 Laser Mouse. You can reference each section to learn more about the features of the Dell MS3220 Multidevice Laser Wired Mouse and how to use it.


Table of Contents:

  1. What is in the Dell MS3220 Multidevice Laser Wired Mouse box
  2. Mouse Features
  3. Setting up your mouse
  4. Troubleshooting
  5. Additional Information

MS3220 - Black

(Figure.1 Work faster and smarter with the Dell Laser Wired Mouse - MS3220)

MS3220 - Gray

(Figure.1 Work faster and smarter with the Dell Laser Wired Mouse - MS3220)


What is in the Dell MS3220 Multidevice Laser Wired Mouse box

Dell MS3220 Mouse Box Contents

(Figure.2 Dell MS3220 Mouse Box Contents)

1 Laser Wired Mouse 2 Documents


Back to Top


Mouse Features

Top View

Dell MS3220 Mouse Top View

(Figure.3 Dell MS3220 Mouse Top View)

Left View

Dell MS3220 Mouse Left View

(Figure.4 Dell MS3220 Mouse Left View)

Product Features

Dell MS3220 Mouse Left View

(Figure.5 Dell MS3220 Product Features)

1 DPI Toggle button 2 DPI Indicator (4 Levels)
3 Right-Mouse button 4 Scroll Wheel
5 Left-Mouse button 6 Forward/Backward buttons

Label Location

Dell MS3220 Mouse Bottom View)

(Figure.6 Bottom Label Location View)

1 Laser Sensor 2 Label Location


Back to Top


Setting up your mouse

Compatibility

Operating Systems:

  • Windows 7, 8, 8.1 and 10; Mac; Linux (Redhat/Ubuntu); Chrome; and Android OS

Using the Dell Peripheral Manager application:

  • Windows 10 or later

Connecting the mouse

The MS3220 laser mouse uses a USB Type-a 2.0 connector to connect to your Desktop or Notebook system.

USB 2.0 Type-a

(Figure.7 USB 2.0 Type-a Connector)

Adjusting the DPI

Press the DPI adjustment button repeatedly to toggle between the preset mouse tracking resolutions.

The DPI setting is indicated by the number of DPI indicator lights that are illuminated. The preset four DPI settings and their indicator lights are as follows:

DPI Adjustments

(Figure.8 DPI Adjustments)


Back to Top


Troubleshooting

Problems Possible solutions
The mouse is not functioning.
  1. Connect the mouse USB cable to another USB A port. A notification appears indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse
  2. Restart your computer
Resolving cursor issues
  1. Connect the mouse USB cable to another USB A port. A notification appears indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse
  2. Ensure that the sensor is not obstructed or dirty
  3. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark-colored fabric mouse pad can improve the tracking
  4. Save any data, close any open programs, and then restart the laptop or desktop. If you do not have another mouse or touchscreen? You may have to hold the power button down for at least 15 seconds to turn the laptop or desktop off. You may lose any data that is not saved
Resolving mouse button issues
  1. Ensure that nothing is preventing the mouse buttons from moving. Most mouse buttons make a clicking noise when pressed down
  2. Connect the mouse USB cable to another USB A port. A notification appears indicating that the driver installation is in progress. If so, wait until a notification appears indicating that the drivers are installed before you use the mouse
  3. Save any data, close any open programs, and then restart the laptop or desktop. If you do not have another mouse or touchscreen? You may have to hold the power button down for at least 15 seconds to turn the laptop or desktop off. You may lose any data that is not saved
Troubleshooting a slow-moving cursor
  1. Ensure that the sensor is not obstructed or dirty
  2. Glass or very smooth glossy surfaces are not suitable for the mouse sensor to capture movement. Using a dark-colored fabric mouse pad can improve the tracking.use pad can improve the tracking
  3. Change the mouse settings to adjust the pointer speed. Click the tab that matches the Operating System (OS) installed on your laptop or desktop and perform the steps within that section to change the settings
    • In the Search box, type main.cpl
    • Click or tap main.cpl in the list of programs
    • Move the slider under Select a Pointer Speed to adjust the cursor speed to the desired level
    • Click or tap OK


Back to Top


Additional Information

Dell Mouse Support Site

Learn how to use and troubleshoot problems with the mouse you use with your computer. You can find information about Troubleshooting steps, How-To guides, and relevant Support Videos for assistance.

For the DELL MS3220 User Guide, browse to the Dell MS3220 Online Manual Page. Touch or click the View PDF button to the right of the Mouse User Guide. Which is located in the Manuals and Documents section.


Back to Top






Article ID: SLN320650

Last Date Modified: 07/03/2020 05:49 AM

Rate this article

Accurate
Useful
Easy to understand
Was this article helpful?
0/3000 characters
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please provide ratings (1-5 stars).
Please select whether the article was helpful or not.
Comments cannot contain these special characters: <>()\
characters left.