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Inspiron 2 in 1 Active Stylus Function

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Symptoms

This article provides information on "Inspiron 2 in 1 Active Stylus Function"

Inspiron 2 in 1 Active Stylus Function

Why does the new active stylus not work with the Inspiron 13, 2 in 1?

Verify that the stylus being used is an active stylus. An active stylus is one that needs to be charged and has an electrostatic tip.

  • The Inspiron 2 in 1’s were never intended for use with an active stylus' and active stylus are not supported on Inspiron 2 in 1’s.
  • Inspiron 2 in 1’s that shipped prior to the end of July, 2015, still had the active feature enabled on the firmware of the LCD and there would be some functionality, but only in Windows 8.1.
  • If an Inspiron 2 in1  from that time period is upgraded to Windows 10, the active stylus function stops.
  • Since active stylus is not supported on the Inspiron 2 in 1, the active feature was completely removed on a firmware level from all Inspiron 2 in 1’s that shipped after the end of July, 2015.

If the touchscreen doesn’t function normally with using finger touches or a capacitive stylus, please contact Dell Technical Support.

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Affected Products

Inspiron 3153 2-in-1, Inspiron 3157 2-in-1, Inspiron 3158 2-in-1, Inspiron 7348 2-in-1, Inspiron 7353 2-in-1, Inspiron 7359 2-in-1, Inspiron 7568 2-in-1