Article Summary: |
Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys |
Table of Contents:
1. Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys
2. Upgrade Symantec Endpoint Encryption
Problem |
Symantec Endpoint Encryption Blue Screen Errors With teefer2.sys |
Some users may report random blue screen errors on a system with Windows 7 installed. These blue screens and the dump files source the error at the file teefer2.sys.
Solution |
Upgrade Symantec Endpoint Encryption |
The file teefer2.sys is associated with Symantec Endpoint Protection. Per Symantec, early versions of Endpoint Encryption 12, and versions earlier than 12 are not compatible with Windows 7. If the customer is using an Endpoint Encryption version earlier than 12.0.1001.95, the customer will need to upgrade Endpoint Encryption.
You can find more information at this thread in the Symantec Forums.