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Windows 10 Cannot Install (1903) Update with Certain Versions of AMD RAID Drivers

Summary: How to get Windows 10 update version 1903 to install on Toshiba hard drives with AMD hardware.

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Symptoms

The following article gives the solution to get the Windows 10 (1903) update to install while using AMD RAID drivers:

AMD RAID Drivers

While installing the Windows 10 1903 update, you can get an error saying there is a missing AMD drive controller. Windows stops the update and not install until the drive controller is changed.

This behavior is only seen on Toshiba drives (one example: Toshiba part# 3NMD4) but can be seen on other Toshiba drive models. The drive uses an AMD controller and Windows 1903 must have a specific driver to be compatible.

Solution

Updating the Toshiba drive controller driver to version 1.2.126.843 or later resolves the issue.

Toshiba drive controller update:
https://ssd.toshiba-memory.com/download/drivers/nvme/windows/ocznvme-1.2.126.843_whck.zip SLN319413_en_US__1iC_External_Link_BD_v1

 

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