Avamar - Linux istemcisi avagent kilitleniyor veya eklenti yükseltmesinden sonra başlatılamıyor

Summary: Linux istemci avagent yanıt vermiyor veya eklenti yükseltmesinden sonra başlatılamıyor.

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.

Symptoms

Linux istemci sürümünü 7.x'den 19.3 veya 19.4'e yükselttikten sonra avagent hizmeti başlatıldıktan sonra başarısız olur veya hiç başlamaz.

avagent.log dosyasında.

2022-07-21 09:18:01 avagent Info : Agent listening(non-loopback) on interface '10.x.x.x' address 10.x.x.x:28002 port 28002.
2022/07/21-02:18:01.64642 [agentlisten(non-loopback):160650:33]  agent_listen::body after loop
2022/07/21-02:18:01.64649 [agentlisten(non-loopback):160650:33]  agent_listen::body waiting for ctl_sup recvq to be allocated
2022/07/21-02:18:01.67350 [ExitTimer]  Startup, pid=160656 tid=34 stack=0x7fc0caf25d7f td=0x7fc0cc3438b0
2022/07/21-02:18:01.67353 [intrthread]  intrthread::body() received signal, terminate_requested:0
2022/07/21-02:18:01.67353 [avagent]  handleint: SIGNAL 15 ([stage:RSTAGE_WRAPUP/1 excode:EXIT_SIGTERM/173 skipwrap:f])
2022/07/21-02:18:01.67355 [intrthread]  intrthread::body thread exiting
2022/07/21-02:18:01.67359 [intrthread]  Thread finished intrthread
2022/07/21-02:18:01.67366 [(none)]  Startup, pid=160658 tid=32 stack=0x7fc0ca724d7f td=0x7fc0cc342c90
2022/07/21-02:18:01.67370 [avagent]  sysfile::open open64 failed: code 2: No such file or directory
2022/07/21-02:18:01.67371 [avagent]  filedisk::doopen, fdesc == -1 after open attempt
2022/07/21-02:18:01.67376 [avagent]  proc_mutex::proc_mutex semkey -47316641
2022/07/21-02:18:01.67382 [agent_ctl_sup]  Startup, pid=160659 tid=35 stack=0x7fc0c9f23d7f td=0x7fc0cc346020
2022/07/21-02:18:01.67390 [agent_update]  Startup, pid=160660 tid=36 stack=0x7fc0c9722d7f td=0x7fc0cc3469d8
2022/07/21-02:18:01.67391 [agent_update]  agent_update::body start
2022/07/21-02:18:01.67392 [avagent]  client_agent::run exited main loop qt:0 [stage:RSTAGE_WRAPUP/1 excode:EXIT_SIGTERM/173 skipwrap:f]
2022-07-21 09:18:01 avagent Info : Agent Update: Client ID (cid) = 63ef11exxxxxxxxxf674859c6088e2c
2022-07-21 09:18:01 avagent Info : Stopping non-loopback, non-SSL listen thread
2022/07/21-02:18:01.67397 [avagent]    **************** agent_listen::terminate  ****************** 
2022/07/21-02:18:01.67403 [avagent]  agent_listen::terminate

 

Cause

AvamarClient-linux-sles12.xxxx yüklü.
SLES-12 RPM paketleri, normal bir istemci yükseltmesi için uygun değildir. OpenSSL ile ilgili sorunlara neden olur.

Resolution

Avamar Client SLES11 paketini yükleyin.
AvamarClient-linux-sles11-x86_64-19.x.rpm

Avamar Client SLES11 paketi, statik olarak bağlantılı openSSL kitaplıklarına sahip. Bu, istemci tarafı Avamar yüklemenin düzgün çalışması için gereklidir.

İstemci paketini ve yükleme adımlarını nasıl edinebilirsiniz, bilgi için Avamar Backup Clients kullanıcı kılavuzuna bakın. 
https://dl.dell.com/content/manual50688463-dell-emc-avamar-backup-clients-19-7-user-guide.pdf?language=en-us&ps=true

 

Επηρεαζόμενα προϊόντα

Avamar Client for Linux, UNIX, MacOSX

Προϊόντα

Avamar
Ιδιότητες άρθρου
Article Number: 000202026
Article Type: Solution
Τελευταία τροποποίηση: 17 Δεκ 2025
Version:  3
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