Dell Display and Peripheral Manager Mini Installer Does Not Launch

Summary: Learn about why Dell Display and Peripheral Manager (DDPM) may not present the mini-installer prompt when a new supported Dell device is connected.

Αυτό το άρθρο ισχύει για Αυτό το άρθρο δεν ισχύει για Αυτό το άρθρο δεν συνδέεται με κάποιο συγκεκριμένο προϊόν. Δεν προσδιορίζονται όλες οι εκδόσεις προϊόντων σε αυτό το άρθρο.
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Symptoms

On computers running Windows, no pop-up message appears to prompt installation or update of Dell Display and Peripheral Manager when a supported Dell device is connected.

This behavior may be observed in the following situations:

  • A supported Dell device is connected for the first time on a system that does not have DDPM installed.
  • A new supported device is connected that requires a newer DDPM version, but no prompt appears to download or update DDPM.
    A prompt that says "Customize your devices with Dell Display and Peripheral Manager" with a Download option

Affected Software:

  • Dell Display and Peripheral Manager (version 2.2.1 and later)

Affected Peripherals:

  • Dell Pro 5 Keyboard and Mouse KM526
  • Dell Pro 5 Mouse MS526
  • Dell Pro 5 Wired Fingerprint ESS Mouse MS526C
  • Dell Pro 7 Silent Mouse MS726
  • Dell Pro 7 Slim Keyboard and Mouse KM726

Affected Operating Systems:

  • Windows

Cause

This is expected behavior. The previous mini-installer experience has been removed and is no longer presented when supported devices are connected.

Resolution

This is a design change. The mini-installer has been removed from DDPM version 2.2.1.

Επηρεαζόμενα προϊόντα

Dell Display and Peripheral Manager, Dell Pro 5 Keyboard and Mouse KM526, Dell Pro 7 Slim Keyboard and Mouse KM726, Dell Pro 5 Mouse MS526, Dell Pro 5 Wired Fingerprint ESS Mouse MS526C, Dell Pro 7 Silent Mouse MS726
Ιδιότητες άρθρου
Article Number: 000442074
Article Type: Solution
Τελευταία τροποποίηση: 24 Μαΐ 2026
Version:  2
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