How to make storage managed in PowerPath for Windows

Summary: If the customer reports that disks are not visible and in Powermt display options if you notice that storage array as unmanaged, How to make it managed

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

In certain scenarios, When a customer reports that they are not able to notice any disks provided from storage array in PowerPath. When you run powermt display options, If you notice that storage array as "Unmanaged" Then In a windows Environment with PowerPath. Please follow the recommended action plan in this KB to make the same as "Managed". 

Here is a Scenario, Where the customer has presented disks from Symmetrix Storage array and has reported that they are not able to discover any disks in PowerPath post the upgrade. 
The output of the " powermt display options " shows : 

***************************** 
** POWERMT DISPLAY OPTIONS ** 
***************************** 

    Show CLARiiON LUN names:      true

    Path Latency Monitor: Off

    Persist Path Information: On

    Performance Monitor: disabled

    Autostandby:  IOs per Failure (iopf): enabled
                  iopf aging period     : 1 d 
                  iopf limit            : 6000

    Auto Host Registration: disabled

    Storage
    System Class  Attributes
    ------------  ----------

    Symmetrix     periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = on
                  proximity based autostandby threshold = default

    CLARiiON      periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    Invista       periodic autorestore = on
                  reactive autorestore = on
                  status = managed
                  proximity based autostandby = N/A

    Hitachi       periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    HP xp         periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    Ess           periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    Generic       periodic autorestore = on
                  reactive autorestore = on
                  status = managed
                  proximity based autostandby = N/A

    VPLEX         periodic autorestore = on
                  reactive autorestore = on
                  status = managed
                  proximity based autostandby = on
                  proximity based autostandby threshold = default

    VNX           periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    NetApp        periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    XtremIO       periodic autorestore = on
                  reactive autorestore = on
                  status = managed
                  proximity based autostandby = N/A

    Unity         periodic autorestore = on
                  reactive autorestore = on
                  status = unmanaged
                  proximity based autostandby = N/A

    SC            periodic autorestore = on
                  reactive autorestore = on
                  status = managed
                  proximity based autostandby = off

Notice how some of the storage array and especially Symmetrix here is "unmanaged" 
Here are the steps along with the screenshot from our lab server , how to make it "Managed

Open Control Panel
kA53a0000004NXnCAM_1_0
Select Program and Features 
kA53a0000004NXnCAM_1_1

Select PowerPath and choose modify/Change which will open the installer prompt : 

kA53a0000004NXnCAM_1_2

Click Next and follow the select change :
kA53a0000004NXnCAM_1_3

Which Will take you to Custom Setup

kA53a0000004NXnCAM_1_4

You can now Expand the Storage Array support, If not already and Also expand Dell EMC Storage Arrays which will display all the storage array that are supported under PowerPath :

kA53a0000004NXnCAM_1_5

Then you can further use the small downkey near any of the storage. For Example here let's take Symmetrix. It will further show 2  options : 

1. Will be installed on local hard drive 
2. Entire feature will be installed on local hard drive 


kA53a0000004NXnCAM_1_6

If you want all the Dell EMC Storage array to be managed ( Which essentially is the default ) 

You can do the same at the Dell EMC Storage Array drop down as well :

kA53a0000004NXnCAM_1_7

Once Completed Select next 

kA53a0000004NXnCAM_1_8

Click Change which will complete the necessary changes : 

kA53a0000004NXnCAM_1_9

Post which you should see this where in you can select "Finish "

kA53a0000004NXnCAM_1_10

Post finish you will get a pop up asking for Reboot, Please Select to reboot the Server Since the Changes have to be implemented in the Server level which will then make the Storage array disks visible in PowerPath. 

Post reboot when you run powermt display options, This is how the output will look :

***************************** 
** POWERMT DISPLAY OPTIONS ** 
***************************** 

        Show CLARiiON LUN names:      true

        Path Latency Monitor: Off

        Persist Path Information: On

        Performance Monitor: disabled

        Autostandby:  IOs per Failure (iopf): enabled
                      iopf aging period     : 1 d
                      iopf limit            : 6000

        Storage
        System Class  Attributes
        ------------  ----------

        Symmetrix     periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = off
                      auto host registration = enabled
                      app finger printing = enabled
                      device to array performance report = enabled
                      device in use to array report = enabled

        CLARiiON      periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = disabled
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        Invista       periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        Hitachi       periodic autorestore = on
                      reactive autorestore = on
                      status = unmanaged
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        HP xp         periodic autorestore = on
                      reactive autorestore = on
                      status = unmanaged
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        Ess           periodic autorestore = on
                      reactive autorestore = on
                      status = unmanaged
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        Generic       periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        VPLEX         periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = on
                      proximity based autostandby threshold = default
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        VNX           periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = disabled
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        NetApp        periodic autorestore = on
                      reactive autorestore = on
                      status = unmanaged
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        XtremIO       periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        Unity         periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = disabled
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A

        SC            periodic autorestore = on
                      reactive autorestore = on
                      status = managed
                      proximity based autostandby = N/A
                      auto host registration = N/A
                      app finger printing = N/A
                      device to array performance report = N/A
                      device in use to array report = N/A








Affected Products

PowerPath for Windows

Products

PowerPath for Windows
Article Properties
Article Number: 000158477
Article Type: How To
Last Modified: 17 Oct 2025
Version:  4
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