PowerEdge: How to Use the iDRAC Direct Feature
Summary: This article explains how to use iDRAC Direct to manage your PowerEdge server.
Instructions
The iDRAC direct feature allows you to directly connect your laptop to the iDRAC Direct USB port. This feature does not require any special licenses nor does it require previous setup of the server or iDRAC. This article explains how to use iDRAC Direct function for server management, initial setup, and maintenance.
There are noteworthy differences with iDRAC Direct between generations of PowerEdge servers.
- iDRAC9 - Used in 14th through 16th generation servers
- iDRAC10 - Introduced in 17th generation servers
Table of Contents:
- iDRAC9: Requirements
- iDRAC9: Steps to access the iDRAC interface over the USB port
- iDRAC10: Requirements
- iDRAC10: Steps to access the iDRAC interface over the USB port
- iDRAC10: Troubleshooting
iDRAC9: Requirements
To connect using the Direct iDRAC feature, you must locate the micro-USB port in front of the server. The location of the iDRAC direct port can usually be found here:
Figure 1: R740 front (example)
Below is the figure of a USB to micro-USB cable (see figure 2), this cable is required to perform the operation:
Figure 2: USB to micro-USB cable
When inserting the micro-USB cable, you must pay attention to the direction to avoid damage caused by mis-insertion.

Figure 3: Confirm the direction of the connection.
After the cable is connected, the green light flashes indicating that the connection is normal and there is no problem. If the light is off, you must consider changing the micro-USB cable.

Figure 4: Confirm the status of the light.
iDRAC9: Steps to access the iDRAC interface over the USB port
- Turn off any wireless networks and disconnect from any other hard wired network.
- Ensure that the USB port is enabled.

Figure 5: Extract of the user guide showing the Internal USB port setting options.
- After you connect the USB cable, the laptop downloads the iDRAC Virtual NIC USB Device driver automatically.
Figure 6: Installing iDRAC Virtual NIC USB device
Then you see the Remote NDIS Compatible Device #2 appearing in Device Manager, Network Adapter.
Figure 7: Windows device manager showing the device needed
- Wait for the laptop to obtain the IP address 169.254.0.4. It is always the same IP address. It may take several seconds for the IP addresses to be acquired. iDRAC acquires the IP address 169.254.0.3.
To check if the iDRAC is responding, launch the ping command.
Note: iDRAC initialization takes time, and some may take around 10 minutes.
Figure 8: Ping test
- Now, you can start using the iDRAC network interfaces such as the web interface, RACADM, Redfish, or WSMan. For example, to access the iDRAC web interface, open a supported browser, and type the address 169.254.0.3 and press enter. The iDRAC login screen is displayed.

Figure 9: iDRAC9 web interface
- When iDRAC is using the USB port, the LED blinks indicating activity. The blink frequency is 4 per second. After completing the wanted actions, disconnect the USB cable from the system. The LED turns off.
- If the Micro USB cable cannot be recognized, go to iDRAC Settings > Media and USB Port Settings > iDRAC Direct Only.

Figure 10: iDRAC settings page in system setup
iDRAC10: Requirements
For 17th generation servers, the iDRAC Direct USB port has been upgraded to USB-C. Locate this port, it is usually at the front of the server next to a spanner or wrench icon.

For best results, it is recommended to use a USB-C to USB-A cable.
- Depending on the laptop or tablet being used this may require the use of a converter.
The USB-C port on the server must be placed in iDRAC Direct mode, this can be done before or after plugging in the cable. Press and hold the System ID button (i button) for 5 or more seconds. A green LED turns on next to the spanner or wrench icon. This indicates that iDRAC Direct access is enabled.
-
Note: This step is new for iDRAC10 as this port is multifeatured and can be used by the host when not enabled for iDRAC Direct usage.

Ensure that the USB-C side of the cable is plugged into the servers iDRAC Direct USB port and the USB-A side of the cable is plugged into the laptop or tablet.
- When the laptop or tablet establishes a connection, the green LED next to the spanner or wrench icon slowly blinks green.
- An amber LED indicates that the connection was unsuccessful.
iDRAC10: Steps to access the iDRAC interface over the USB port
- It is recommended to turn off all wireless networks and disconnect any wired network connections on the laptop or tablet.
- Open a web browser and navigate to 169.254.0.3
- This IP address is always the same when using iDRAC Direct.
- If the iDRAC has not been previously used, credentials may be the defaults and are located on the luggage tag of the server.
iDRAC10: Troubleshooting
If issues are experienced while using iDRAC Direct:
- Ensure the led next to the wrench or spanner icon (see above figure) is solid green or slowly blinking green.
- Solid green indicates that iDRAC Direct port use is enabled, but a connection to a laptop or tablet is not established.
- Slowly blinking green indicates a connection between iDRAC and the laptop or tablet.
- Use a different USB cable and port on the laptop or tablet.
- Confirm that the laptop or tablet has obtained the IP address 169.254.0.4
- Perform ping tests to see if 169.254.0.3 is responding.
- Confirm that the OS has installed the correct driver and is not reporting any issues. In Windows use Device Manager and locate the Remote NDIS Compatible Device listed under Network Adapters.
- The iDRAC Direct port may have been disabled at some point (it is enabled by default).
For more information, see the:
Dell Info hub article: iDRAC10: Direct USB Access for Full PowerEdge Server Control

