Dell Optimizer or MyDell Walk Away Lock Timing on External Sensor
Summary: For Users who have an Intel Adler Lake or Intel Raptor Lake processors in Commercial computers with Dell Peripheral Manager and Dell Optimizer 3.2 or later version that is installed and a Dell peripheral device with an external sensor (example: Dell Ultrasharp Webcam WB7022) is connected. ...
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Symptoms
Cause
No cause information is available.
Resolution
Walk Away Lock
Per the manufacturer of the external Time of Flight (ToF) sensor found in certain Dell peripheral devices, Walk Away Lock timing may not exactly match the lock timer setting selected by the User. Lock times may vary up to several minutes in the most extreme case depending upon the environment the sensor is used in.
Affected Products
Dell Optimizer, Dell Webcam WB7022, MyDellArticle Properties
Article Number: 000207438
Article Type: Solution
Last Modified: 16 Sept 2025
Version: 4
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