PowerEdge:在 POST、HWC8010 或 HWC8011 中出現 UEFI 錯誤

Summary: 在 iDRAC 硬體組態驗證的 POST 中HWC8010或HWC8011 UEFI 錯誤通常是因為韌體更新,以及新增或移除硬體元件所導致。建議您在套用此解決方案之前,先檢閱記錄並調查是否有任何最近的變更。

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Symptoms

注意:本文面向公家適用對象,旨在針對 iDRAC 硬體組態驗證的 POST 中HWC8010 UEFI 錯誤提供解決方案。列出的症狀是此問題最常見的指標。

 

  • 在 POST 中HWC8010或HWC8011 UEFI 錯誤,以進行 iDRAC 硬體組態驗證
  • 系統無法開機,並顯示HWC8010錯誤代碼。
  • 在韌體更新以及新增或移除硬體元件後發生錯誤。
  • 重新開機系統後,錯誤仍然存在。
POST 錯誤範例

Cause

  • 系統硬體或韌體組態中的變更主要會導致 iDRAC 硬體組態驗證的 POST 中出現 UEFI 錯誤HWC8010。
  • 外部因素 (例如環境條件或使用者操作) 也可能會導致此問題。例如,韌體更新程序中斷或未經授權的硬體修改都可能會觸發錯誤。
  • 特定的錯誤訊息或代碼 (例如HWC8010代碼) 與原因相關聯,可在系統記錄中找到。
  • 通常,錯誤是由於韌體更新所導致,且並未對系統進行硬體變更。

注意:此分析著重於瞭解問題所需的技術細節,並排除解決問題的任何指示或程序。

Resolution

  1. 檢閱系統記錄,以識別任何最近的韌體更新、硬體變更或機箱開口。
  2. 如果在發生錯誤之前已啟動韌體更新,請重新開機至 F2 >iDRAC 設定>硬體組態驗證,並將選項變更為以接受目前的組態為有效,選取儲存並退出
  3. 如果問題仍然存在,請聯絡 Dell 支援 以取得進一步協助。
BIOS F2 iDRAC 設定硬體驗證

Affected Products

iDRAC9, PowerEdge XR2, Poweredge C4140, PowerEdge C6400, PowerEdge C6420, PowerEdge C6520, PowerEdge C6525, PowerEdge C6600, PowerEdge C6615, PowerEdge C6620, PowerEdge FC640, PowerEdge HS5610, PowerEdge HS5620, PowerEdge M640 , PowerEdge M640 (for PE VRTX), PowerEdge MX750c, PowerEdge MX760c, PowerEdge R250, PowerEdge R260, PowerEdge R350, PowerEdge R360, PowerEdge R450, PowerEdge R550, PowerEdge R650, PowerEdge R650xs, PowerEdge R6515, PowerEdge R6525, PowerEdge R660, PowerEdge R660xs, PowerEdge R6615, PowerEdge R6625, PowerEdge R740, PowerEdge R740XD, PowerEdge R740XD2, PowerEdge R7415, PowerEdge R7425, PowerEdge R750, PowerEdge R750XA, PowerEdge R750xs, PowerEdge R7515, PowerEdge R7525, PowerEdge R760, PowerEdge R760XA, PowerEdge R760xd2, PowerEdge R760xs, PowerEdge R7615, PowerEdge R7625, PowerEdge R840, PowerEdge R860, PowerEdge R940, PowerEdge R940xa, PowerEdge R960, PowerEdge T140, PowerEdge T150, PowerEdge T160, PowerEdge T340, PowerEdge T350, PowerEdge T360, PowerEdge T40, PowerEdge T440, PowerEdge T550, PowerEdge T560, PowerEdge T640, PowerEdge XE2420, PowerEdge XE7100, PowerEdge XE7420, PowerEdge XE7440, PowerEdge XE8545, PowerEdge XE8640, PowerEdge XE9640, PowerEdge XE9680, PowerEdge XR11, PowerEdge XR12, PowerEdge XR4000z, PowerEdge XR4510c, PowerEdge XR4520c, PowerEdge XR5610, PowerEdge XR7620, PowerEdge XR8610t, PowerEdge XR8620t ...
Article Properties
Article Number: 000228171
Article Type: Solution
Last Modified: 29 Sept 2025
Version:  6
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