NetWorker: Error “Unable to set user privileges based on user token for root on <networker server>: Security token has expired”.

Summary: Cuando se intenta acceder a nsrwatch, nsradmin, mminfo y otras herramientas de NetWorker, se produce un error: “Security token has expired” NetWorker 9 debió ejecutar nsrauthtrust -H-P 9090 porque los comandos de NetWorker fallaban con el mensaje “Can't connect to resource database: Unable to set user privileges based on user token for root on: Security token has expired”. ...

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Symptoms



Se perdió la confianza de autenticación con el servicio de autenticación.
Cuando se intenta acceder a nsrwatch, nsradmin, mminfo y otras herramientas de NetWorker, se produce un error:  Security token has expired 
NetWorker commands were failing with Security token has expired.
 
nsrlogin -u <username> -p <password> was failing with 117849:nsrlogin: Authentication library error: Unauthorized access: The username or password is incorrect

Durante la representación de daemon.raw, aparece el error “Security token has expired". Se observó por primera vez a las 8:55 p. m. y el mensaje se veía así:

nsr_render_log -z -S "08/22/2016 08:30:32 PM" /nsr/logs/daemon.raw | more
144502 08/22/2016 08:55:34 PM  5 24 8 282584864 28939 0 host1 nsrd AUTHC critical Unable to set user privileges based on user token for user on host1: Security token has expired.

Cause

Se perdió la confianza de autenticación con el servidor de autenticación

Resolution

Ejecute nsrauthtrust del servidor NetWorker al servidor de autenticación
 
nsrauthtrust -H <authentication server> -P 9090

Ahora, ejecute el comando nsrlogin
 
nsrlogin -u <username> -p <password>

La autenticación ahora se realizará correctamente

Affected Products

NetWorker
Article Properties
Article Number: 000054703
Article Type: Solution
Last Modified: 14 Jun 2021
Version:  4
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