NetWorker: Error "Unable to set user privileges based on user token for root on <networker server>: Security token has expired."
Summary:
When trying to access nsrwatch, nsradmin, mminfo and other NetWorker tools, an error is thrown: “Security token has expired” NetWorker 9 Had to run nsrauthtrust -H -P
9090 because NetWorker commands were failing with Can't connect to resource database: Unable to set user privileges based on user token for root on : Security token has expired.
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Symptoms
Authentication trust was lost to the authentication service.
When trying to access nsrwatch, nsradmin, mminfo and other NetWorker tools, an error is thrown: Security token has expired
NetWorker commands were failing with Security token has expired.
Rendering daemon.raw, the error security token has expired appeares. The first time noted was 8:55 PM, the message looked like this:
nsr_render_log -z -S "08/22/2016 08:30:32 PM" /nsr/logs/daemon.raw | more
144502 08/22/2016 08:55:34 PM 5 24 8 282584864 28939 0 host1 nsrd AUTHC critical Unable to set user privileges based on user token for user on host1: Security token has expired.
When trying to access nsrwatch, nsradmin, mminfo and other NetWorker tools, an error is thrown: Security token has expired
NetWorker commands were failing with Security token has expired.
nsrlogin -u <username> -p <password> was failing with 117849:nsrlogin: Authentication library error: Unauthorized access: The username or password is incorrect
Rendering daemon.raw, the error security token has expired appeares. The first time noted was 8:55 PM, the message looked like this:
nsr_render_log -z -S "08/22/2016 08:30:32 PM" /nsr/logs/daemon.raw | more
144502 08/22/2016 08:55:34 PM 5 24 8 282584864 28939 0 host1 nsrd AUTHC critical Unable to set user privileges based on user token for user on host1: Security token has expired.
Cause
Lost Authentication trust to the Authentication server
Resolution
Run nsrauthtrust from the NetWorker server to the authentication server
Now run the nsrlogin command
Authentication will now be successful
nsrauthtrust -H <authentication server> -P 9090
Now run the nsrlogin command
nsrlogin -u <username> -p <password>
Authentication will now be successful
Affected Products
NetWorkerArticle Properties
Article Number: 000054703
Article Type: Solution
Last Modified: 14 Jun 2021
Version: 4
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