ViPR Controller: VMware Site Recovery Manager (SRM) failover fails with Error: "Failed to recover datastore"
Summary: VMware Site Recovery Manager(SRM) failover fails with Error - "Failed to recover datastore"
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Implementation of VMware SRM failover
The user is unable to perform a VMware Site Recovery Manager (SRM) fail-over using RecoverPoint (RP).
VMware SRM sent the fail-over command directly to RP.
Note: In this scenario, the ViPR Controller was not part of the fail-over procedure.
There are no related events in the ViPR Controller logs.
There are no related events in the ViPR Controller logs.
VMware Site Recovery Manager (SRM):
4. Create writable storage snapshot Error - Some virtual machines in the protection group '<protection group>' could not be recovered Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. 2019-02-13 22:05:44 (UTC 0) 2019-02-13 22:06:23 (UTC 0) 00:00:39 4.1. Protection Group <protection group> Error - Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Failed to recover datastore '<datastore name>'. VMFS volume residing on recovered devices '"<WWN of volume>"' cannot be found. Recovered device '<WWN of volume>' not found after HBA rescan. Some virtual machines in the protection group 'protection group' could not be recovered
Cause
The cause of the issue is that the target LUNs were not exported to the target cluster.
Resolution
Workaround:
- To facilitate an SRM failover, ensure that the target LUNs must be exported to the target cluster in advance.
- This allows the volumes to be seen by the ESXi hosts during the re-scan.
- This can be accomplished using the "Export Volume to a Host" catalog item in the VIPR Controller.
Products
RecoverPointArticle Properties
Article Number: 000057470
Article Type: Solution
Last Modified: 26 Nov 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.