NetWorker: nmc_config misslyckas på en Linux-server med felmeddelandet "Unable to Contact Authentication Server on Host Networker_server_hostname and Port 9090"

Summary: I den här artikeln beskrivs en varning vid konfiguration av NMC på en NetWorker-server som "WARNING: Unable to contact authentication server on host Networker_server_hostname and port 9090" när Linux-servern är konfigurerad med proxyvärdar. ...

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Symptoms

  • NetWorker Management Console-servern (NMC) är installerad på ett RHEL-baserat Linux-operativsystem.
  • När du kör NMC-konfigurationsskriptet (/opt/lgtonmc/bin/nmc_config) kan det inte kontakta autentiseringsservern på authc-port 9090.
[root@networker_server_hostname /]# /opt/lgtonmc/bin/nmc_config
The embedded web server inside the NMC server must run as a non-root user.
Dell recommends that you specify a user that has limited privileges and file access permissions. Default user name used is 'nsrnmc'.
Do you want to create new(cn) certificate or use existing(ue) certificate [cn]?
Create new certificate for https configuration.
Specify the directory to use for the LGTOnmc database[/nsr/nmc/nmcdb]:
Do you want to migrate the NMC server data from a previous LGTOnmc 8.x.x release [n]?
Specify the host name of the Networker Authentication Service host [Networker_server_hostname]:
WARNING: Unable to contact authentication server on host Networker_Server_hostname and port 9090
Do you want to specify a different authentication server host or port [y]?

Cause

Proxy var aktiverad på servern.
 
  1. Felet nedan är från /opt/lgtonmc/logs/install.log
129356:gstauthcfg: Unable to get supported versions from authentication server: Received HTTP code 403 from proxy after CONNECT
Server Message : Make sure that server is running
  1. Följande kommando visar de proxyservrar som är aktiva:
[root@Networker_server_hostname /]# env |grep -i proxy
http_proxy=http://:8080
https_proxy=http://:8080

Resolution

Obs! Nedanstående procedur måste utföras av Linux-systemadministratören.
  1. Notera proxyservrarna som är konfigurerade i systemet:
[root@Networker_server_hostname /]# env | grep -i proxy
http_proxy=http://:8080
https_proxy=http://:8080
  1. Om proxyposter anges i /etc/profile kommenterar du ut dem och loggar ut.
  2. Logga in på NetWorker-servern igen och kör NMC-konfigurationsskriptet igen: sudo /opt/lgtonmc/bin/nmc_config

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000216702
Article Type: Solution
Last Modified: 29 Nov 2023
Version:  3
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