Dell VxRail:vSphere Web ClientでvSANプラグインが見つからない

Summary: vSphere Web ClientでvSANプラグインが見つからない

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

vSphere Web ClientにvSANプラグインがありません。
お客様がvSANクラスターを管理できません。

vsphere_client_virgo.log 
[2023-11-13T09:01:38.054Z] [INFO ] async-task-executor-pool-230  com.vmware.vise.plugin.download.PluginDownloadServiceImpl         Downloading plug-in package from https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip (no proxy defined) 
[2023-11-13T09:01:38.070Z] [ERROR] async-task-executor-pool-230  com.vmware.vise.plugin.download.PluginDownloadServiceImpl         Downloading plug-in package: com.vmware.vsphere.client.h5vsan:7.0.2.200 has failed. Cannot connect to host: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip java.io.IOException: Server returned HTTP response code: 500 for URL: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip
    at sun.reflect.GeneratedConstructorAccessor312.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
    at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1950)
    at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1945)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1944)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1514)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:268)
    at com.vmware.vise.util.http.ConnectionManager.getResponseBodyAsStream(ConnectionManager.java:341)
    at com.vmware.vise.util.http.SimpleHttpClient.executeMethodResponseAsStream(SimpleHttpClient.java:223)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.downloadPackageInfo(PluginDownloadServiceImpl.java:285)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.writeToFile(PluginDownloadServiceImpl.java:251)
    at com.vmware.vise.plugin.download.PluginDownloadServiceImpl.download(PluginDownloadServiceImpl.java:133)
    at com.vmware.vise.plugin.async.task.PluginDownloadTask.run(PluginDownloadTask.java:73)
    at java.util.concurrent.CompletableFuture$AsyncRun.run(CompletableFuture.java:1640)
    at com.vmware.vise.util.concurrent.QueuingCachedThreadPool$2.call(QueuingCachedThreadPool.java:873)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at com.vmware.vise.util.concurrent.QueuingCachedThreadPool$QueueProcessor.run(QueuingCachedThreadPool.java:1271)
    at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
    at java.util.concurrent.FutureTask.run(FutureTask.java:266)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
    at com.vmware.vise.util.concurrent.WorkerThreadFactory$1.run(WorkerThreadFactory.java:64)
    at java.lang.Thread.run(Thread.java:748)
Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: https://xxxxx.xxxxxx.local:443/vsanHealth/plugins/vsan-h5-client.zip
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1900)
    at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1498)
    at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:480)
    at sun.net.www.protocol.https.HttpsURLConnectionImpl.getResponseCode(HttpsURLConnectionImpl.java:352)
    at com.vmware.vise.util.http.ConnectionManager.connect(ConnectionManager.java:284)
    at com.vmware.vise.util.http.SimpleHttpClient.connect(SimpleHttpClient.java:354)
    at com.vmware.vise.util.http.SimpleHttpClient.connect(SimpleHttpClient.java:324)
    at com.vmware.vise.util.http.SimpleHttpClient.executeMethodResponseAsStream(SimpleHttpClient.java:222)
    ... 14 common frames omitted


Cause

vSANプラグインがパスの場所に存在しない。 
/usr/lib/vmware-vpx/vsan-health/ui-plugins/ 
vCenter Serverが再起動されると、次のフォルダーからvSANプラグインがロードされます。  
/etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/
vSAN html5パッケージを抽出して、次の手順を実行します。 
 /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/





Resolution

この問題を解決するには、次の手順に従います。

同じビルド番号を持つ別のvCenterサーバーからvSANプラグインをコピーします。別のvCenterビルド番号を使用すると、vSANプラグインのロードに失敗します。  
root@vcsa01 [ ~ ]# mkdir -p /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-<get vCenter build from from vsphere_client_virgo.log >

mkdir -p /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-7.0.2.200

root@vcsa01 [ ~ ]# unzip vsan-h5-client.zip -d /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-6.7.0.13000

unzip vsan-h5-client.zip -d /etc/vmware/vsphere-ui/vc-packages/vsphere-client-serenity/com.vmware.vsphere.client.h5vsan-7.0.2.200

root@vcsa01 [ ~ ]# service-control --stop vsphere-ui
root@vcsa01 [ ~ ]# service-control --start vsphere-ui
または、お客様の環境に一時的なvCenterを導入し、そのVMからプラグインを抽出します。

Products

VxRail
Article Properties
Article Number: 000219820
Article Type: Solution
Last Modified: 18 Dec 2023
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.