PowerFlex 4.X: PFMP UI 로그인 실패

Summary: PowerFlex Manager Platform UI 로그인 실패 - "초기화 실패", "사용자에게 이 페이지를 볼 수 있는 권한이 없습니다."

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Symptoms

오류 메시지:

Failure to initialize
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Keycloak 로그에서 확인할 수 있습니다.

2024-04-15 16:49:00,976 ERROR [org.jgroups.protocols.JDBC_PING] (jgroups-915,keycloak-0-18534) JGRP000115: Could not open connection to database: org.postgresql.util.PSQLException: Connection to postgres-ha-pgbouncer.powerflex.svc.cluster.local:5432 refused. Check that the hostname and port are correct and that the postmaster is accepting TCP/IP connections.

SSO 창 표시

2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"

org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
        at org.springframework.web.client.HttpClientErrorException.create(HttpClientErrorException.java:103) ~[spring-web-6.1.5.jar:6.1.5] 
2024-04-16T06:33:32.230Z ERROR 1 --- [io-8083-exec-33] com.dell.sso.clients.KeycloakClient : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}" org.springframework.web.client.HttpClientErrorException$BadRequest: 400 Bad Request: "{"error":"invalid_grant","error_description":"Session not active"}"
2024-04-16T12:00:07.330Z ERROR 1 --- [io-8083-exec-31] com.dell.sso.clients.KeycloakClient      : update token request failed 400 Bad Request: "{"error":"invalid_grant","error_description":"Token is not active"}"

 

Cause

로그에 "너무 많은 리디렉션"이 표시되면서 Keycloak 문제가 실패합니다. 이 문제는 역방향 프록시(Ingress) 뒤에서 keycloak을 사용할 때 여러 keycloak 포럼에서 보고되었으며 실행 가능한 수정 사항을 알 수 없습니다.

 

Resolution

k8에서 keycloak 포드를 다시 시작합니다. 상태 명령이 셸로 돌아갈 때까지 기다리면 사용자는 UI에 성공적으로 로그인할 수 있습니다.

kubectl rollout restart sts -n powerflex keycloak
kubectl rollout status sts -n powerflex keycloak

 

Affected Products

PowerFlex rack, VxFlex Ready Nodes, PowerFlex custom node, PowerFlex appliance R650, PowerFlex appliance R6525, PowerFlex appliance R660, PowerFlex appliance R6625, Powerflex appliance R750, PowerFlex appliance R760, PowerFlex appliance R7625 , PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840 ...
Article Properties
Article Number: 000225511
Article Type: Solution
Last Modified: 13 Nov 2025
Version:  4
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