PowerFlex Unable to select Node from SO RG for upgrade

Summary: This article explains how to troubleshoot being unable to upgrade Storage Only (SO) Resource Group (RG) after upgrading the PowerFlex Manager, and this is because CloudLink must be upgraded first before the Storage Only Node. ...

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

After completing the upgrade of PowerFlex Manager along with the gateways and the Management cluster The user has also upgraded the Compute Only (CO) resource group. The next step was to update the SO node resource group. When the user tries to click the "Non-Compliant" Link after clicking on the SO Node resource group, it takes him to the Compliance Report. 

The user is unable to select any node inside the SO RG to start the upgrade.  

Cause

The upgrade guide Dell PowerFlex Appliance with PowerFlex 4.x Upgrade Guid mentions the correct upgrade sequence is. 

  1. Upgrade the PowerFlex Manager
  2. Upgrade the Vcenter
  3. Upgrade the CloudLink Center
  4. Upgrade the Management Controller 
  5. Upgrade the PowerFlex Nodes 

 

 

Resolution

CloudLink must be upgraded before the Storage Only Resource Group. 

Affected Products

PowerFlex rack, ScaleIO
Article Properties
Article Number: 000325262
Article Type: Solution
Last Modified: 27 May 2025
Version:  1
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.