Avamar 19.10: Fitness Analyzer Backup Report Shows Inconsistent History Columns

Summary: This article describes an issue with Avamar 19.10 Fitness Analyzer which is showing incorrect results in the backup report history.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

  1. Log in to the Avamar User Interface (UI)
  2. Go to Activity and check any Backup. In this case, client hop-win10-desk-01 which Started: 2024-09-12 02:00:50 GMT-03:00:
AUI Activity
  1. Launch Fitness Analyzer and click Backup > History. The first issue is that several backups are missing in this panel:
Fitness Analyzer Backup History panel
  1. Click the upper right corner icon Force reload now. After that, it goes back to Backup > Status Codes. Click History again, and now it shows partial results:
Fitness Analyzer Backup History panel after reload
  1. Click the Successful backup of September 12 which shows two backups. It shows this panel with an incorrect result. The Started, Elapsed, and Bytes show incorrect results.
The Started, Elapsed and Bytes show incorrect results.
  1. Close this panel and go to Status Codes panel. Click Details for the 30000 code. This time it shows correctly although it rounded the 7 minutes 33 s to 8 minutes: 
The time shows correctly although it rounded the 7 minutes 33 seconds to 8 minutes

Cause

This is a software defect.

Resolution

There is no workaround.

This defect is fixed in the Avamar 19.12 version release.

Affected Products

Avamar

Products

Avamar Server
Article Properties
Article Number: 000228735
Article Type: Solution
Last Modified: 03 Dec 2025
Version:  3
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