PowerProtect Storage Direct-borttagningar misslyckas med "Det går inte att ta bort säkerhetskopian: Fel vid borttagning av statiska bilder på DD"

Summary: Den här artikeln gäller borttagningsfel för PowerProtect Storage Direct på version 19.13.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

PowerProtect Storage Direct-borttagningar misslyckas med följande meddelanden.
/opt/dpsapps/ppfsagent/bin/protectpoint backup delete backup-id <backup_id> config-file /opt/dpsapps/ppfsagent/config/storagedirect.config
*** Using VMAX configuration file "/opt/dpsapps/ppfsagent/config/storagedirect.config" ***
Backup <backup-id> will be deleted.
Are you sure you want to continue (default is 'no') [yes/no]?
yes

**** Unable to delete the backup: Error deleting static images on DD <DD_NAME/DD_IP>: Failed to delete DD static image <static image>. ( HTTP response 500 indicates an error: .)...

Cause

ProtectPoint-användaren som skapades i Data Domain behöver en administratörsroll men den har tilldelats rollen "ingen".

Resolution

Tilldela administratörsrollen till ProtectPoint-användaren i Data Domain.
Article Properties
Article Number: 000222080
Article Type: Solution
Last Modified: 14 Mar 2024
Version:  1
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